Payments Transformation Lead, Markets Operations

Citi Group; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Citi is seeking a Markets Operations Process Engineering professional to drive transformational change across processes, controls, and architecture within Payments transformation. The role partners with Technology and Operations to execute multi-year initiatives, manage risks, and deliver improved business decision making.

The ideal candidate will have extensive transformation/markets operations experience, a passion for change management, and strong stakeholder engagement skills to ensure

Qualifications

• Extensive experience in Transformation/Markets Operations roles.
• Understand of and passion for change management and strategy.
• Technical understanding/experience of core processes within banking/markets operations (settlement, payments, reconciliation).
• Technical understanding/experience of non-cleared Payments products and asset classes in an operational context.
• Strong problem-solving abilities.
• Collaborative mindset with an aptitude for developing effective working relationships.
• Ability to communicate complex subject matter conceptually and succinctly.

Responsibilities

• Partner with Technology and Operations to prioritize and co-ordinate delivery of key transformation projects to execute strategic transformation.
• Analyze business and technology processes for improvement.
• Host working groups, driving collaboration between members, and maintaining focus, enthusiasm and momentum.
• Proactively monitor progress, risks, issues and actions, escalating effectively where required.
• Identify, engage and build relationships with key stakeholders to maximize program outcomes and overcome obstacles.
• Confidently report and present program status in a variety of forms to stakeholders.
• Support planning, direction and co-ordination of day-to-day activities of program management.
• Maintain high organizational discipline in documentation and archival of minutes, artifacts and evidence.
• Present opportunities and successes, identifying how team's work fits into broader set of objectives and impacts.
• Drive a culture of innovation and continuous improvement across Markets Operations.

Skills

Transformation

Markets Operations

Change management

Payments

Stakeholder management

Communication

Education

Bachelor's degree or equivalent

Job description

Citi is seeking a Markets Operations Process Engineering professional to drive transformational change across processes, controls, and architecture within Payments transformation. The role partners with Technology and Operations to execute multi-year initiatives, manage risks, and deliver improved business decision making.

The ideal candidate will have extensive transformation/markets operations experience, a passion for change management, and strong stakeholder engagement skills to ensure