Payments Transformation Lead, Markets Operations

Citi; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Citi is seeking an experienced professional to drive Payments transformation within Markets Operations. You will partner with Technology and Operations to deliver a multi-year program, manage risks, and report status to senior stakeholders.

The role focuses on improving processes across payments, settlement, reconciliation and non-cleared products, with a strong emphasis on continuous improvement. The ideal candidate will bring extensive transformation experience, strong change management

Qualifications

• Extensive experience in transformation or markets operations roles.
• Strong understanding of change management and strategy.
• Knowledge of core payments, settlement and reconciliation processes.
• Experience with non-cleared payments products in an operations context.

Responsibilities

• Partner with Technology and Operations to prioritize and co-ordinate delivery of key transformation projects.
• Analyze business and technology processes for improvement.
• Lead working groups to drive collaboration and momentum.
• Monitor progress, risks, issues and actions, escalating as needed.
• Engage stakeholders to maximize program outcomes and overcome obstacles.
• Report program status clearly to stakeholders in multiple formats.
• Support planning and day-to-day coordination of program management activities.
• Maintain thorough documentation and archival of minutes and artifacts.
• Identify opportunities and show how team work ties to broader objectives.
• Drive a culture of innovation and continuous improvement across Markets Operations.

Skills

Transformation

Markets Operations

Change Management

Strategy

Payments

Stakeholder Engagement

Communication

Problem Solving

Collaboration

Education

Bachelor’s degree

Job description

Citi is seeking an experienced professional to drive Payments transformation within Markets Operations. You will partner with Technology and Operations to deliver a multi-year program, manage risks, and report status to senior stakeholders.

The role focuses on improving processes across payments, settlement, reconciliation and non-cleared products, with a strong emphasis on continuous improvement. The ideal candidate will bring extensive transformation experience, strong change management