Payments Compliance & Agent Oversight Analyst

Edenred PayTech; Swindon; On-site; GBP 45,000 - 60,000; Full time

Job summary

Edenred PayTech, a subsidiary of the Edenred group, seeks an Agent Oversight Analyst in Swindon to monitor outsourced activities by PPT UK Agents. You will focus on compliance with payment regulations, AML/CTF, consumer protection and data privacy while coordinating with 2LoD/1LoD and internal stakeholders.

You will report to the Head of Agent Oversight and help develop risk-based oversight, track remedial actions, and support annual audits and agent visits.

Qualifications

• Extensive experience in a regulated payment or financial services organisation with demonstrable exposure to financial crime and/or compliance monitoring activities.
• Practical regulatory knowledge and awareness of AML/Fraud/Compliance/Risk domains.
• Analytical thinker able to interpret Management Information and use it for sound decision making, risk and control.
• Ability to understand complex problems and translate into workable solutions for Agents and PPT.
• Experience of working under pressure in a dynamic environment.
• Experience with data analysis and reporting using PowerBI.

Responsibilities

• Ensure robust oversight and controls of Agent activities.
• Escalate risks and issues to Head of Agent Oversight.
• Track remedial actions to improve effectiveness of Agent systems and controls.
• Support development of metrics showing Agent performance and outliers for action.
• Oversee and ensure compliant execution of PPT controls by Agents, addressing gaps.
• Collaborate with operations to resolve weaknesses in Agents’ controls.
• Coordinate monthly Agent reporting and annual self-assessments, ensuring reports capture controls and risks.
• Organise Agent Oversight meetings and maintain minutes and actions items.
• Conduct monthly/quarterly sampling reviews as directed by Head of Agent Oversight.
• Support on-site Agent visits.
• Provide inputs into MLRO report and risk assessments.

Skills

Regulated finance

AML/Fraud knowledge

Data analysis

PowerBI

Stakeholder comms

Risk assessment

Tools

PowerBI

Job description

Edenred PayTech, a subsidiary of the Edenred group, seeks an Agent Oversight Analyst in Swindon to monitor outsourced activities by PPT UK Agents. You will focus on compliance with payment regulations, AML/CTF, consumer protection and data privacy while coordinating with 2LoD/1LoD and internal stakeholders.

You will report to the Head of Agent Oversight and help develop risk-based oversight, track remedial actions, and support annual audits and agent visits.