Hybrid Agent Oversight Analyst: Risk & Compliance

Edenred Italia S.r.l.; Swindon; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

Edenred PayTech is seeking an Agent Oversight Analyst in Swindon or London. You will monitor outsourced activities, ensure compliant execution of PPT controls, and collaborate with various internal teams to mitigate risk. The role demands strong regulatory understanding and data-driven decision making.

Hybrid working arrangement with a focus on robust stakeholder communication and timely reporting. Training will be provided to support ongoing development and regulatory knowledge.

Qualifications

• Extensive experience in a regulated payment or financial services organisation.
• Analytical thinker able to interpret data and identify risks.
• Strong communication skills with stakeholders at all levels.

Responsibilities

• Ensure robust oversight and controls of Agent activities.
• Escalate risks to Head of Agent Oversight.
• Track remedial actions to improve agent controls and risk posture.
• Support development of metrics to monitor agent performance.

Skills

Regulatory knowledge

Data analysis

Stakeholder communication

Attention to detail

Organisational skills

Tools

PowerBI

Job description

Edenred PayTech is seeking an Agent Oversight Analyst in Swindon or London. You will monitor outsourced activities, ensure compliant execution of PPT controls, and collaborate with various internal teams to mitigate risk. The role demands strong regulatory understanding and data-driven decision making.

Hybrid working arrangement with a focus on robust stakeholder communication and timely reporting. Training will be provided to support ongoing development and regulatory knowledge.