Pay & Benefits Coordinator | Hybrid, Pension & Rewards

Torus Group; Warrington; Hybrid; GBP 28,000 - 34,000; Full time

Job summary

Torus Group is seeking a Pay and Benefits Coordinator to join our People Services team on a fixed-term contract until November 2027. You will support pay, pensions, benefits and related processes, delivering a high-quality service to colleagues across the Group.

The role requires experience in payroll or benefits, strong attention to detail and excellent stakeholder communication. Hybrid working with Liverpool Mondays and Warrington Bank Park Wednesdays/Fridays is in place.

Qualifications

• Experience in reward and benefits, payroll or pensions with a strong customer focus.
• Experience delivering administrative services within a busy People Services/HR/payroll environment.
• A payroll, pensions, reward or benefits qualification or equivalent experience would be advantageous.
• Excellent attention to detail and ability to maintain confidential information.
• Strong communication and relationship-building skills with stakeholders.
• Good IT skills and ability to learn new systems and technologies.
• Proactive approach and ability to identify process improvements.
• Ability to prioritise workloads and meet deadlines in a fast-paced environment.

Responsibilities

• Deliver a high-quality, customer-focused reward, wellbeing and benefits service to colleagues across the Group, including pay and pensions.
• Promote and support the Group's reward, wellbeing and benefits offerings and help colleagues access support.
• Process and maintain reward, benefits, payroll and pension information accurately to ensure timely salary payments.
• Assist with administration of pension schemes, employee benefits, mileage claims, new starters, leavers, holiday trading and other changes.
• Act as a first point of contact for colleagues and managers, resolving enquiries promptly and professionally.
• Maintain accurate records and People Services systems with confidentiality and data integrity.
• Build relationships with colleagues, managers and external stakeholders to support efficient service delivery.
• Support audits, reporting and year-end payroll and pension activities as required.
• Assist with reviewing and improving reward, wellbeing, benefits, payroll and pension processes.
• Support equality, diversity and inclusion and ensure safeguarding and health and safety policies are followed.

Skills

Customer focus

Attention to detail

Communication skills

Stakeholder management

IT literacy

Education

GCSE Maths & English

Tools

Payroll systems

Job description

Torus Group is seeking a Pay and Benefits Coordinator to join our People Services team on a fixed-term contract until November 2027. You will support pay, pensions, benefits and related processes, delivering a high-quality service to colleagues across the Group.

The role requires experience in payroll or benefits, strong attention to detail and excellent stakeholder communication. Hybrid working with Liverpool Mondays and Warrington Bank Park Wednesdays/Fridays is in place.