Patient Services Specialist - NHS Call Center
VerseOne Group
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Job summary
Mid and South Essex NHS Foundation Trust is seeking a part-time Customer Service Operator to join a fast-paced, patient-focused team. The role involves handling varied queries and urgent calls within a 4-week rota that includes weekends, unsocial hours and public holidays.
Strong literacy, numeracy and IT skills are essential, with training provided. The position requires excellent communication and a courteous, calm demeanor, and may involve lone working after calibration.
Job description
Mid and South Essex NHS Foundation Trust is seeking a part-time Customer Service Operator to join a fast-paced, patient-focused team. The role involves handling varied queries and urgent calls within a 4-week rota that includes weekends, unsocial hours and public holidays.
Strong literacy, numeracy and IT skills are essential, with training provided. The position requires excellent communication and a courteous, calm demeanor, and may involve lone working after calibration.
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