Patient Services Coordinator - GP Practice

Woodland Avenue Practice; England; On-site; GBP 12,000 - 18,000; Full time

Job summary

Woodland Avenue Practice is seeking a dedicated GP Receptionist to join our team and help deliver high quality patient care. You will be the first point of contact, greeting patients, handling enquiries, and supporting administrative tasks in a busy practice.

Responsibilities include booking and amending appointments, processing prescriptions, updating records, and assisting clinicians while maintaining patient confidentiality and a courteous service at all times.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational abilities and accuracy in data handling.
• Commitment to patient-focused service and professionalism.

Responsibilities

• Greet patients in a friendly, professional manner.
• Manage patient enquiries in person, by phone, and online.
• Provide information on appointments, services, and procedures.
• Maintain confidentiality in line with GDPR.

Skills

Communication skills

Organisational skills

Teamwork

Confidentiality

Tools

Clinical system

Job description

Woodland Avenue Practice is seeking a dedicated GP Receptionist to join our team and help deliver high quality patient care. You will be the first point of contact, greeting patients, handling enquiries, and supporting administrative tasks in a busy practice.

Responsibilities include booking and amending appointments, processing prescriptions, updating records, and assisting clinicians while maintaining patient confidentiality and a courteous service at all times.