Patient Services Front Desk Associate

Capital Health Screening Centre; Nottingham; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Flexible Spending Account (FSA)

Retirement Savings and Investment Plan

Basic Life Insurance

Disability Benefits

Employee Assistance Program

Paid Time-Off Program

Job summary

Capital Health is seeking a friendly receptionist to manage front-desk duties, greet patients, answer phones, schedule appointments, perform registrations, and collect copays.

The ideal candidate has a high school diploma, at least one year in healthcare reception, basic computer and Excel skills, and familiarity with medical terminology; training provided for the role.

This full-time position offers benefits and opportunities within Capital Health Medical Group.

Qualifications

• High School diploma or equivalent required.
• Minimum one year of receptionist/clerical experience in healthcare or customer service.
• Familiarity with medical terminology, ICD-10 and CPT codes; preferred medical assistant certification.
• Proficient computer skills; basic Microsoft Office skills; familiarity with Excel.

Responsibilities

• Greet patients and visitors in a professional manner and manage privacy policies.
• Answer telephones, route calls, and schedule appointments per guidelines.
• Register patients, collect co-pays, and update demographic/insurance information.
• Process referrals, pre-authorizations, and daily worklists; perform clerical duties.

Skills

Phone etiquette

Communication skills

Medical terminology

Data entry

HIPAA compliance

Education

High School diploma

Tools

Microsoft Office

Excel

EMR systems

Job description

Capital Health is seeking a friendly receptionist to manage front-desk duties, greet patients, answer phones, schedule appointments, perform registrations, and collect copays.

The ideal candidate has a high school diploma, at least one year in healthcare reception, basic computer and Excel skills, and familiarity with medical terminology; training provided for the role.

This full-time position offers benefits and opportunities within Capital Health Medical Group.