Receptionist

APTUS HEALTH CARE; City of Edinburgh; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Commission on sales

Performance bonus opportunity

Job summary

Aptus Health Care is looking for a friendly and efficient Receptionist to provide outstanding customer service at our healthcare facility. This role involves greeting patients, managing appointments, and maintaining records, ensuring a welcoming environment for all. Candidates should possess a high school diploma and ideally have prior experience in a similar setting, with strong communication and organizational skills.

Qualifications

• Experience as a receptionist in a healthcare setting preferred.
• Excellent verbal and written communication skills.
• Proficient in office equipment and computer software.

Responsibilities

• Greeting patients and visitors.
• Managing phone calls and scheduling appointments.
• Maintaining patient records.

Skills

Communication

Organization

Customer Service

Multitasking

Education

High school diploma or equivalent

Certification in Office Management

Tools

MS Office

Electronic Health Records

Job description

Aptus Health Care is seeking a friendly and efficient Receptionist to join our team. As the first point of contact for our patients and visitors, you will play a vital role in creating a positive and welcoming environment. Your responsibilities will include greeting patients, managing phone calls, scheduling appointments, and maintaining patient records. We value exceptional customer service and a warm demeanor to ensure our patients feel cared for and supported from the moment they walk in.

Join us in our commitment to providing outstanding healthcare and making a meaningful difference in our community.

Requirements:

• High school diploma or equivalent; additional certification in Office Management or related field is a plus
• Proven experience as a receptionist or in a similar role, preferably in a healthcare setting
• Excellent verbal and written communication skills
• Strong organizational and multitasking abilities
• Proficiency in using office equipment (e.g., fax machines, printers) and computer software (e.g., MS Office, electronic health records)
• Ability to handle sensitive information with confidentiality and discretion
• Positive attitude and outstanding customer service skills

Work Schedule:

• Full-time, Monday to Friday

Work Setting:

• In-person

COMPENSATION & PERKS:

● Commission paid on sales

● Opportunity for bonus based on performance.