Patient Administrator

Circle Health Group; Nottingham; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (Maternity/P

Adoption pay

Non-contributory life insurance

Staff wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Circle Health Group’s The Park Hospital in Nottingham is hiring a Patient Administrator to join the Administration department on a 30-hour-per-week, permanent basis. This part-time role requires covering a flexible shift pattern and contributes to the smooth running of the patient journey, handling bookings, mail and queries in line with best practices.

The Park Hospital offers a competitive salary (£24,947 FTE per year) plus a comprehensive benefits package including holidays, private

Qualifications

• Maths/English GCSE at grades A to C or equivalent Level 2 evidence
• Proficient in the use of a PC, including software and systems
• Previous administration experience in a private healthcare environment would be beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken for patients, relatives, visitors, staff and contractors.
• Comply with all relevant mandatory training.

Skills

PC proficiency

Education

Maths/English GCSE A-C

Job description

Patient Administrator
The Park Hospital
30 Hours & Permanent
Salary: £24,947.00 FTE per year

The Park Hospital in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for an Patient Administrator to join their team of staff in theAdministration department.

This is a part time role for 30 hours a week. The role holder will be required tocover a flexible shift pattern.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

…and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.