Patient Services Coordinator — Front Desk & Admin

Cambridgeshire Community Services NHS Trust; Cambridgeshire and Peterborough; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

No perks listed

Job summary

Cambridgeshire Community Services NHS Trust is seeking an Administration Assistant to support the Integrated Contraception and Sexual Health (iCaSH) services across Bedfordshire. Your main base will be Kings Brook, Bedford with coverage at Grove View, Dunstable as required.

You will act as the first point of contact for patients and visitors, handling enquiries, booking appointments, updating records and providing general admin support to clinical and non-clinical teams.

Qualifications

• Experience in front-of-house administration in a healthcare setting.
• Excellent communication and organisational skills.
• Ability to handle sensitive information following policies.

Responsibilities

• Provide call taking, reception and front of house duties.
• Book patient appointments and maintain clinic schedules.
• Update patient demographics and maintain records.
• Handle mail distribution as required and support general admin tasks.

Skills

Reception

Appointment booking

Call taking

Customer service

Job description

Cambridgeshire Community Services NHS Trust is seeking an Administration Assistant to support the Integrated Contraception and Sexual Health (iCaSH) services across Bedfordshire. Your main base will be Kings Brook, Bedford with coverage at Grove View, Dunstable as required.

You will act as the first point of contact for patients and visitors, handling enquiries, booking appointments, updating records and providing general admin support to clinical and non-clinical teams.