Patient Services & Clinic Admin Specialist

NHS Jobs; King's Lynn; Sur place; GBP 21 000 - 26 000; Plein temps

Résumé du poste

NHS Jobs in King's Lynn is seeking an Administrator to support general practice administration, handling patient enquiries by phone, in person or online, and booking a range of appointments. You will update rotas, scan records, process new patient registrations, and assist with vaccination campaigns.

You’ll also signpost patients to services and support recalls and records management in a collaborative team.

Responsabilités

• Being the initial point of contact for patients contacting the Practice, whether on the telephone, face to face or via online methods
• Relaying messages to patients via a range of methods
• Updating rotas and clinics on the clinical system
• Franking outgoing post
• Processing new patient registrations
• Booking appointments for a range of appointment types
• Signposting patients to relevant services
• Supporting patient recalls and appointments: blood tests and chronic disease clinics
• Transfer and processing of medical records

Description du poste

NHS Jobs in King's Lynn is seeking an Administrator to support general practice administration, handling patient enquiries by phone, in person or online, and booking a range of appointments. You will update rotas, scan records, process new patient registrations, and assist with vaccination campaigns.

You’ll also signpost patients to services and support recalls and records management in a collaborative team.