Patient Services Advisor - Medical Receptionist

Aspiro Healthcare; Long Eaton; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Supportive team culture

Training and development

Varied and rewarding role

Modern systems

Job summary

Aspiro Healthcare in the United Kingdom is seeking a friendly receptionist/administrator to join a supportive team and deliver high-quality patient care. You will be the first point of contact, ensuring efficient front-desk operations and outstanding service.

We offer shifts Monday to Friday between 8am and 6.30pm with one full-time 40-hour position or two part-time 20-hour roles. The team values development, modern systems, and a collaborative approach to improving patient experience.

Qualifications

• Receptionist/administration experience required.
• Strong communication and organisational skills.
• Excellent telephone manner and computer literacy.

Responsibilities

• Provide high-quality reception and administration support.
• Contribute to patient satisfaction and practice efficiency.
• Operate computer-based systems and manage front-desk tasks.
• Collaborate with the team to deliver exceptional patient care.

Skills

Customer service

Interpersonal

Telephone manners

Computer literacy

Tools

SystmOne

Job description

Are you looking for a new role in primary care or perhaps you are in a similar role and want to expand your skill set? Do you have an interest in our NHS and can you see yourself supporting patients in primary care? Are you looking for an organisation who is passionate about people?, The purpose of the role is to perform a high-quality reception and administration service to ensure patient satisfaction, providing excellent service and maximum contribution to practice efficiency and effectiveness in line with practice policies. Establishing and maintaining positive working relationships with all members of the Aspiro team and our patients is fundamental.

We are looking for a friendly and enthusiastic individual, who has strong receptionist or administration experience - along with the following requirements:

• Outstanding customer service skills
• Strong interpersonal, verbal, and written communication skills
• Excellent telephone manner
• The ability to use and operate a computer-based system.
• Knowledge of working with systmone would be advantageous.
• Be willing to learn and progress.
• Excellent organisational skills and the ability to manage a varied workload.
• Excellent attention to detail and use initiative.
• A well-presented and motivated individual who enjoys working independently and within a great team., If you're passionate about helping people, enjoy working in a fast-paced environment and want to be part of a team dedicated to delivering exceptional patient care, we'd love to hear from you.

Why join Aspiro Healthcare?

At Aspiro Healthcare, our patients are at the heart of everything we do. We pride ourselves on creating a positive working environment where colleagues are supported, valued and encouraged to develop their skills.

We are seeking a receptionist to join our fabulous, hard-working, and supportive team at Aspiro Healthcare. We have shifts available on Monday to Friday between 8am - 6.30pm/7.45 am -6.30pm. We have 1 full-time position available offering 40 hours, or 2 part-time positions available offering 20 hours. Working Pattern- Monday 10hrs, Tuesday 10hrs, Wednesday 10hrs and Friday 10hrs (40 hours) Please note, we may interview suitable candidates as applications are received and therefore could withdraw this post prior to the closing date.

• A supportive and welcoming team culture
• Opportunities for training and development
• A varied and rewarding role
• The chance to make a real difference to patient care
• Modern systems and innovative ways of working