Patient Services Administrator - Flexible Hours

Circle Health Group; Blackburn; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Job summary

The Beardwood Hospital, part of Circle Health Group, is seeking a Patient Administrator for a full-time role at 37.5 hours per week. Shifts run from 06:30 to 21:00, seven days a week, with a flexible pattern. You will support the patient administration journey and ensure service standards are maintained.

Salary is £24,947 per year, with benefits including holidays, private healthcare, and staff discounts. Applicants should have Maths/English GCSEs and PC proficiency; prior private healthcare

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

PC proficiency

Administrative skills

Education

Maths GCSE A-C or equivalent

English GCSE A-C or equivalent

Tools

PC software & systems

Job description

The Beardwood Hospital, part of Circle Health Group, is seeking a Patient Administrator for a full-time role at 37.5 hours per week. Shifts run from 06:30 to 21:00, seven days a week, with a flexible pattern. You will support the patient administration journey and ensure service standards are maintained.

Salary is £24,947 per year, with benefits including holidays, private healthcare, and staff discounts. Applicants should have Maths/English GCSEs and PC proficiency; prior private healthcare