Patient Services Administrator – Private Healthcare

Circle Health Group; Bolton; Hybrid; GBP 15,000 - 25,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies

Life insurance

Staff wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Beaumont Hospital in Bolton, part of Circle Health Group, is seeking a Patient Administrator to join the Administration team. This is a permanent, full-time role at 37.5 hours per week with a flexible shift pattern.

Salary is up to £25,447 per year, depending on experience, training and qualifications. The role involves supporting patient administrative processes, handling queries, mail, bookings, and ensuring health and safety compliance, with access to a wide range of employee benefits and

Qualifications

• Maths and English GCSE (A-C) or equivalent.
• Proficient in using a PC and software/systems.
• Experience in private healthcare admin is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide an efficient, professional and standard service to patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the system and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures for patients, relatives, visitors, staff and contractors.
• Comply with all relevant mandatory training.

Skills

PC proficiency

Education

Maths and English GCSE (A-C)

Job description

Beaumont Hospital in Bolton, part of Circle Health Group, is seeking a Patient Administrator to join the Administration team. This is a permanent, full-time role at 37.5 hours per week with a flexible shift pattern.

Salary is up to £25,447 per year, depending on experience, training and qualifications. The role involves supporting patient administrative processes, handling queries, mail, bookings, and ensuring health and safety compliance, with access to a wide range of employee benefits and