Patient Services Coordinator

Circle Health Group; Greater London; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private pension scheme

Private healthcare for treatment at Hs

Friends & Family hospital discounts

Family friendly policies

Job summary

The Blackheath Hospital in London, part of Circle Health Group, is seeking a Patient Administrator for a full-time role (37.5 hours per week) with a flexible shift pattern. The position offers a competitive salary up to £25,600 per year, dependent on experience and qualifications.

You will join the Administration department and play a key role in managing patient journeys, bookings, inquiries and correspondence within a supportive team environment.

Qualifications

• GCSE Maths and English at A-C or equivalent functional skills.
• Proficient in the use of a PC with standard software and systems.
• Basic financial awareness is advantageous.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure best practice process maps are followed to provide a professional and standard service.
• Handle all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received by email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures.
• Complete mandatory training as required.

Skills

PC proficiency

Basic financial awareness

Private healthcare admin experience

Education

Maths GCSE (A-C)

English GCSE (A-C)

Job description

The Blackheath Hospital in London, part of Circle Health Group, is seeking a Patient Administrator for a full-time role (37.5 hours per week) with a flexible shift pattern. The position offers a competitive salary up to £25,600 per year, dependent on experience and qualifications.

You will join the Administration department and play a key role in managing patient journeys, bookings, inquiries and correspondence within a supportive team environment.