Patient Services Administrator - Bank Shifts (Evenings)

Circle Health Group; Droitwich Spa; Remoto; GBP 17.000 - 21.000; Part-time

Descrizione del lavoro

The Droitwich Spa Hospital, part of Circle Health Group, is recruiting a Patient Administrator (Bank) for on-call shifts at The Droitwich Spa Hospital. This bank role supports staffing during busy periods and covers annual leave or absence. Availability on Mondays and Thursdays, including evenings, is required.

Responsibilities include handling patient administration, mail, bookings, and adherence to health and safety policies. Previous private healthcare admin experience is beneficial.

Competenze

• Maths, English GCSE A-C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Mansioni

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken.
• Comply with all relevant mandatory training.

Conoscenze

PC literacy

Formazione

GCSE Maths & English A-C

Strumenti

Microsoft Office

Descrizione del lavoro

The Droitwich Spa Hospital, part of Circle Health Group, is recruiting a Patient Administrator (Bank) for on-call shifts at The Droitwich Spa Hospital. This bank role supports staffing during busy periods and covers annual leave or absence. Availability on Mondays and Thursdays, including evenings, is required.

Responsibilities include handling patient administration, mail, bookings, and adherence to health and safety policies. Previous private healthcare admin experience is beneficial.