Patient Services Administrator

Allscreens Nationwide Ltd; Herne Bay; On-site; GBP 20,000 - 28,000; Full time

Job summary

Park Surgery in Herne Bay is seeking an Administrator to provide essential support to the secretarial, administration and management team. The role involves managing patient records, handling correspondence, and assisting with day-to-day operations.

You will scan and file, monitor the practice email, liaise with patients to arrange appointments and tests, answer the main phone line, and contribute to a confidential, compliant workplace through effective data handling and teamwork.

Responsibilities

• Scanning and electronic discharges.
• Scan patient correspondence onto the medical record and workflow to correct route.
• Monitoring Practice email account and action accordingly.
• Patient liaison.
• Contact patients to organise appointments, further tests etc at the request of the GPs.
• Answering the Practice bypass phone line.
• Any other tasks that may be required for the effective day to day running of the practice.

Job description

Park Surgery in Herne Bay is seeking an Administrator to provide essential support to the secretarial, administration and management team. The role involves managing patient records, handling correspondence, and assisting with day-to-day operations.

You will scan and file, monitor the practice email, liaise with patients to arrange appointments and tests, answer the main phone line, and contribute to a confidential, compliant workplace through effective data handling and teamwork.