Patient Services Administrator

circlehealth; Chertsey; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Job summary

Circle Health Group's Runnymede Hospital in Chertsey is hiring a Patient Administrator to join the Administration team on a 37.5-hour, full-time basis. You will contribute to the smooth running of the patient administrative process, handle bookings and queries, and ensure health and safety obligations are met while delivering a professional service to patients and staff.

The role requires a proactive approach, a basic financial awareness, and GCSEs in Maths and English; prior private healthcare

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Skills

Proficient in PC usage

Basic financial awareness

Education

Maths, English GCSE grades A-C

Job description

Circle Health Group's Runnymede Hospital in Chertsey is hiring a Patient Administrator to join the Administration team on a 37.5-hour, full-time basis. You will contribute to the smooth running of the patient administrative process, handle bookings and queries, and ensure health and safety obligations are met while delivering a professional service to patients and staff.

The role requires a proactive approach, a basic financial awareness, and GCSEs in Maths and English; prior private healthcare