Patient Safety Incident Reviewer

The Methodist Church in Britain; Nottingham; On-site; GBP 42,000 - 66,000; Full time

Job summary

Northampton General Hospital is recruiting for a Governance professional to support incident reviews and learning under the Patient Safety Incident Response Framework. The role involves interviewing patients and staff, conducting thematic analyses, and presenting findings to the Incident Review Group.

Applicants should be registered healthcare professionals with substantial clinical experience and a track record in incident investigation and quality improvement.

Qualifications

• Degree level education or experience, or equivalent.
• Postgraduate CPD to postgraduate level or equivalent.
• Current registration as a healthcare professional.
• Experience of working in a healthcare setting.
• Experience of incident investigation, governance, or related fields.
• Experience applying quality improvement methodology.
• Familiarity with the Patient Safety Incident Response Framework and After Action Review.

Responsibilities

• Review patient safety incidents from the Trust reporting system and other sources, interviewing patients, staff and third parties.
• Undertake incident reviews using After Action Reviews, Clinical Reviews and Structured Judgement Reviews.
• Coordinate and facilitate After Action Reviews under the Patient Safety Incident Response Framework, using a just culture approach.
• Ensure incidents of moderate and above harm are thoroughly reviewed and presented to the Incident Review Group in a timely manner.
• Ensure internal and external incident reporting requirements and timescales are met.
• Review all low and no harm incidents to identify recurring themes and areas for improvement.
• Prepare and present incident summaries, thematic findings and recommendations to the Incident Review Group and other forums.
• Identify and recommend immediate safety actions to prevent future harm.
• Support staff involved in incidents through the After Action Review process and document outcomes and follow-up.
• Carry out rapid reviews face to face in clinical areas and provide feedback and learning points to clinical teams.
• Promote a positive patient safety culture through staff education and engagement in incident reporting and learning.

Skills

Analytical skills

Attention to detail

Communication

Independent work

Stakeholder engagement

Education

Degree level education

Postgraduate CPD

Registration as a healthcare professional

Job description

A Governance team post at Northampton General Hospital, within University Hospitals of Northamptonshire, supporting how patient safety incidents are reviewed and learned from. The work centres on reviewing incidents and facilitating After Action Reviews under the Patient Safety Incident Response Framework, with findings presented to the Incident Review Group. Interviews with patients and staff on sensitive or serious harm cases, plus thematic analysis of low-harm incidents, make it distinct. Applicants need to be a registered healthcare professional with clinical experience.

What the job involves

• Review patient safety incidents from the Trust reporting system and other sources, interviewing patients, staff and third parties
• Undertake incident reviews using After Action Reviews, Clinical Reviews and Structured Judgement Reviews
• Coordinate and facilitate After Action Reviews under the Patient Safety Incident Response Framework, using a just culture approach
• Ensure incidents of moderate and above harm are thoroughly reviewed and presented to the Incident Review Group in a timely manner
• Ensure internal and external incident reporting requirements and timescales are met
• Review all low and no harm incidents to identify recurring themes, trends and areas for improvement
• Prepare and present incident summaries, thematic findings and recommendations to the Incident Review Group and other forums
• Identify and recommend immediate safety actions to prevent future harm
• Support proportionate responses and the duty of candour process
• Support staff involved in incidents through the After Action Review process and document outcomes and follow-up
• Carry out rapid reviews face to face in clinical areas and provide feedback and learning points to clinical teams
• Promote a positive patient safety culture through staff education and engagement in incident reporting and learning

What’s required

Qualifications

• Degree level education, training or experience, or equivalent
• Evidence of continuous professional development to postgraduate level or equivalent

Registration & licences

• Current registration as a healthcare professional

Experience

• Experience of working in a healthcare setting
• Significant clinical practice experience with a demonstrable interest in patient safety
• Experience of incident investigation, thematic analysis or governance
• Experience of investigating patient safety incidents using systems-based tools and human factors
• Experience applying quality improvement methodology

Skills & knowledge

• Understanding of the Patient Safety Incident Response Framework and After Action Review methodology
• Strong analytical skills and attention to detail
• Producing clear, well written, high-quality safety reviews for varied audiences, including patients and families
• Working independently and managing own caseload alongside competing priorities
• Facilitation and communication with staff and members of the public, and presenting to professional groups
• Use of clinical electronic systems, with IT and standard keyboard skills

Other

• Working well under pressure and managing time effectively
• Establishing effective working relationships and working as part of a multidisciplinary team

Nice to have

• Training or experience as an After Action Review conductor, or willingness to work towards it