Patient Safety Incident Investigation Lead

The Methodist Church in Britain; Grimsby; Presencial; GBP 42 000 - 62 000; Tempo integral

Resumo da oferta

Alder Hey Children's NHS Foundation Trust seeks a senior lead to oversee incidents needing full investigation. You will guide complex investigations with internal and external stakeholders using PSIRF, ensuring quality and consistency across the Trust's safety framework.

You will embed human factors into investigation practice and drive learning to improve safety, quality and experience for children, young people and families.

Qualificações

• Masters or degree in a relevant field or equivalent experience.
• Training in patient safety investigations (e.g. HSIB Level 2/3) and human factors.
• Substantial senior clinical or governance experience in healthcare.

Responsabilidades

• Provide expert oversight of incidents requiring full investigation.
• Lead complex investigations with internal and external stakeholders using PSIRF methodology.
• Assure quality and consistency of investigations under the PSIRP and Quality Framework.
• Embed human factors principles in investigation practice.
• Enable patient, family and staff engagement to hear voices and agree findings.
• Identify contributory factors and actionable systems learning.
• Support organisational learning and Trust patient safety response systems.
• Present findings to varied audiences including the coroner.

Conhecimentos

Patient safety

Quality governance

PSII frameworks

Human rights & equality

Data protection

Communication skills

Stakeholder engagement

Coaching staff

Safeguarding knowledge

Formação académica

Masters or degree

Patient safety training

Ferramentas

PSII framework

Information Governance systems

Descrição da oferta de emprego

This Trust-wide specialist lead post sits within Alder Hey Children's NHS Foundation Trust in Liverpool, overseeing incidents that require a full patient safety investigation. The work centres on setting the standard for investigation practice and checking that every investigation under the Trust's annual response plan is consistent, credible and leads to measurable improvement. The role stands out for its focus on human factors, quality improvement and direct engagement with children, young people, families and staff through a restorative, just learning approach. Sponsorship is considered, but not all roles are eligible under the government list.

What the job involves

• Provide expert oversight of incidents requiring full investigation
• Lead complex, sensitive investigations with internal and external stakeholders using PSIRF methodology
• Assure the quality, consistency and effectiveness of all patient safety investigations under the PSIRP and Quality Framework
• Set and promote high standards for investigation practice across the Trust
• Embed human factors principles in investigation practice
• Use quality improvement methodology to turn investigation learning into sustained improvement in safety, quality and experience
• Engage patients, families, carers and others so that investigations hear their voices and findings and actions are agreed before completion
• Identify contributory factors, systems learning and sustainable actions
• Support organisational learning and help develop the Trust's patient safety response systems
• Work with subject matter experts to ensure the quality, credibility and impact of investigations
• Champion compassionate engagement with children, young people, families and staff
• Work towards a psychologically safe learning environment using restorative, just and learning principles

Qualifications

• Masters or first degree in a relevant field, or equivalent relevant experience
• Patient safety incident investigation training, e.g. HSIB Level 2/3, or equivalent
• Training in human factors principles

Experience

• Substantial senior clinical, quality, safety or governance experience in healthcare at Band 7 or above, and significant management or clinical leadership experience
• Quality governance experience in patient safety and clinical risk, including review of patient safety incidents
• Coaching, supervision or professional support for staff involved in complex reviews, investigations or service improvement
• Investigating concerns or complaints raised by staff, patients or carers, and acting on the learning

Skills & knowledge

• Detailed knowledge of patient safety, quality governance and healthcare best practice, including legislation, Health and Safety, Information Governance, Data Protection, Human Rights and equality
• Working knowledge of PSII or other investigation frameworks for patient safety incidents
• Knowledge of safeguarding adults and children legislation, procedures and processes
• Knowledge of QI and investigation methodologies, including translating learning into sustained improvement
• Keeps up to date with research, legislation, NICE guidance and national patient safety publications
• Excellent written and verbal communication, empathic with those affected by deaths, patient safety incidents and near misses, and able to present complex findings to varied audiences including the coroner

Other

• Evidence of continuing professional development
• Calm and positive under opposition and conflict, with sound judgement on complex and conflicting information
• Resilience in leading change and delivering outcomes, with initiative and proactive action

Nice to have

• Professional registration with a relevant regulatory body where applicable, e.g. NMC or HCPC
• Experience chairing multi-professional and multi-agency meetings
• Experience conducting serious incident or patient safety incident investigations and using best practice for systems learning
• Understanding of current health and social care policy and its implications for Trust policy and practice
• Knowledge of co-production with people who use services and carers
• Strategic thinking that connects policies, procedures and programmes of work