Patient Safety Incident Reviewer

Northampton General Hospital Nhs Trust; England; On-site; GBP 45,000 - 60,000; Full time

Job summary

Northampton General Hospital NHS Trust is seeking a Clinical Patient Safety Reviewer to systematically review patient safety incidents, lead after-action reviews, and identify themes across incidents. The role supports governance by presenting findings to the Incident Review Group and ensures timely review of moderate/harm incidents.

The post holder collaborates with the Patient Safety Team to develop thematic reports, contribute to action plans, and promote a culture of learning and safety

Qualifications

• Educated to degree level or equivalent.
• Registered healthcare professional with current registration.
• Evidence of CPD to postgraduate level or equivalent.
• Experience in healthcare setting and patient safety.
• Knowledge of PSIRF and AAR methodologies.
• Experience with incident investigations and data analysis.

Responsibilities

• Undertake patient safety incident reviews using multiple methods (AARs, Clinical Reviews, Structured Judgement Reviews).
• Ensure reporting requirements and timescales for incidents are met.
• Engage staff in clinical areas to support rapid reviews.
• Coordinate and facilitate AARs in line with PSIRF.
• Document outcomes and recommendations and ensure follow-up.
• Support duty of candour and thematic analysis of low/no harm incidents.

Skills

Analytical skills

Communication skills

Facilitation

Interviewing staff/patients

Time management

Just culture & learning

QI methodology

Independent working

Education

Degree level or equivalent

Registered healthcare professional

Evidence of CPD to postgraduate level

Tools

DATIX incident system

Electronic Health Records (EHR)

MS Office

Job description

Job summary

The Clinical Patient Safety Reviewer plays a crucial role in supporting the organisation's commitment to patient safety by systematically reviewing all patient safety incidents, facilitating After Action Review (AAR) responses in line with the Patient Safety Incident Response Framework (PSIRF), and identifying themes across low and no harm incidents. The post holder will ensure effective governance by presenting findings to the Incident Review Group (IRG) and contributing to organisational learning and improvement. Additionally, the reviewer is responsible for ensuring that incidents resulting in moderate and above levels of harm are thoroughly reviewed and presented to the IRG in a timely manner. The post holder will also identify and recommend any immediate safety actions required to prevent future harm.

Main duties of the job

The post holder will support the Governance team in maintaining the patient safety incident response process in the Trust ensuring it is in accordance with policy and recognised good practice. The post holder will review patient safety incidents which are reported on the Trust incident reporting system (DATIX) and other sources of insight including but not exclusively; Freedom to Speak Up, complaints and ward visits and support an immediate response and information gathering. This will involve interviewing all relevant parties, such as patients, Trust staff and third parties, which will include highly sensitive and contentious information, especially in the case of serious harm or a fatal incident.

Job responsibilities

• Undertake patient safety incident reviews using a variety of different methods, including After Action Reviews, Clinical Reviews and Structured Judgement Reviews, demonstrating robust assessment, analysis and interpretation of a broad mix of complex information.
• The post holder is responsible for ensuring that all internal and external reporting requirements and timescales are adhered to for the management of reported incidents. Assess the quality and content of incident reports, seeking further information or clarification from clinical teams as necessary.
• Face to face engagement with staff within clinical areas to support and undertake rapid reviews.
• Coordinate and facilitate AARs in accordance with PSIRF, ensuring a just culture and learning-focused approach.
• Support staff involved in incidents throughout the AAR process, promoting open and constructive dialogue.
• Document outcomes and recommendations arising from AARs and ensure follow-up as required.
• Assist and support with the facilitation of proportionate responses.
• Assist and support with the facilitation of the duty of candour process.
• Support the PSIRF agenda.
• Thematic Analysis of Low and No Harm Incidents: Review all low and no harm incidents to identify recurring themes, trends, and potential areas for improvement.
• Work collaboratively with the Patient Safety Team to develop thematic reports and share insights with relevant stakeholders.
• Presentation to Incident Review Group and other relevant forums.
• Prepare and present summaries of incidents, thematic findings, and recommendations to the Incident Review Group and other relevant forums as required.
• Contribute to the development and implementation of action plans arising from incident reviews.
• Promote a positive patient safety culture across the organisation by supporting staff education and engagement in incident reporting and learning.
• Ensure a visible presence within clinical areas to support staff in undertaking rapid reviews, and the gathering of relevant information to support decision making.
• Provide feedback and learning points to clinical teams to support continuous improvement.
• Ensure accurate and confidential management of patient safety data as required.

Person Specification

Essential education

• Educated to Degree level or equivalent level of education, training or experience.
• Registered healthcare professional with current registration.
• Evidence of continuous professional development to post graduate level or equivalent.

Essential knowledge and experience

• Experience of working in a Healthcare setting.
• Experience of investigating patient safety incidents utilising systems-based investigation tools and human factors.
• Significant experience in clinical practice and a demonstrable interest in patient safety.
• Strong analytical skills and attention to detail.
• Ability to work independently and as part of a multidisciplinary team.
• Experience in incident investigation, thematic analysis, or governance.
• Understanding of the Patient Safety Incident Response Framework and AAR methodology.
• Experience applying QI methodology.

Essential skills

• Ability to produce logical, well written, clear, high-quality safety reviews suitable for consumption by a range of audiences, including patients and families.
• Ability to work well under pressure and manage time effectively.
• Ability to establish effective working relationships.
• Proven ability to work independently and manage their own caseload.
• Ability to prioritise and manage a number of conflicting requirements in a professional manner and deal with a number of complex issues at the same time.
• Ability to present a subject to a professional group.
• Strong facilitation and communication skills across staff and members of the public.
• Use of clinical electronic systems.
• IT and standard keyboard skills.

Desirable

• Training or experience as an after-action review conductor - or be willing to work towards.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Contact

Head of Patient Safety: Stephanie Beasley, [e-mail], 07783429191

Closing date: 05 November 2026

Reference number: 265-8190020-COR