Patient Reservations & Admin Specialist

Circle Health Group; Sheffield; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

25 days holiday

Private Pension

Private Healthcare

Friends & Family discounts

Family friendly policies

Life insurance

Wellbeing resources

Training and development

Job summary

Thornbury Hospital in Sheffield, part of Circle Health Group, is seeking a Patient Administrator to join the Reservations team. The role is full-time, 37.5 hours per week, with a flexible shift pattern and a focus on booking surgeries and delivering a seamless patient journey from enquiry to confirmation.

You will coordinate communications, manage mail and electronic bookings, and ensure adherence to health and safety standards, while supporting colleagues and patients with professional,

Qualifications

• GCSE Maths and English at A-C or equivalent.
• Proficient with PC and software/systems.
• Basic financial awareness.
• Experience in private healthcare administration preferred.

Responsibilities

• Contribute to smooth patient administration throughout the journey.
• Follow best practice processes to provide a standard service.
• Handle patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update via the system.
• Maintain Health and Safety knowledge and compliance.
• Complete mandatory training as required.

Skills

GCSE Maths/English

PC proficiency

Financial awareness

Healthcare admin exp

Education

GCSEs A-C

Tools

Booking systems

Job description

Thornbury Hospital in Sheffield, part of Circle Health Group, is seeking a Patient Administrator to join the Reservations team. The role is full-time, 37.5 hours per week, with a flexible shift pattern and a focus on booking surgeries and delivering a seamless patient journey from enquiry to confirmation.

You will coordinate communications, manage mail and electronic bookings, and ensure adherence to health and safety standards, while supporting colleagues and patients with professional,