Patient Reservations & Admin Coordinator

Circle Health Group Limited – Monthly; Greater London; On-site; GBP 17,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private pension scheme

Private healthcare scheme

Friends & family discounts

Life insurance

Wellbeing benefits

Job summary

The London Independent Hospital, part of Circle Health Group, is seeking a Patient Administrator to join the Administration department in Stepney Green, London. This full-time role (37.5 hours/week) offers a salary up to £28,500 per year, depending on experience and qualifications.

The role requires covering a flexible shift pattern and contributing to the smooth patient journey. Benefits include holiday entitlement, pension, private healthcare, and staff discounts.

Qualifications

• Maths and English GCSE at grades A–C or equivalent
• Proficient in the use of a PC, including software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide an efficient, professional service to patients, visitors, consultants and staff.
• Deal with all patient queries efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings and update bookings received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensure appropriate Health and Safety measures for patients, relatives, visitors, hospital staff and contractors.
• Complete mandatory training as required

Skills

PC proficiency

Numeracy

GCSE Maths & English

Education

Maths, English GCSE A-C

Job description

The London Independent Hospital, part of Circle Health Group, is seeking a Patient Administrator to join the Administration department in Stepney Green, London. This full-time role (37.5 hours/week) offers a salary up to £28,500 per year, depending on experience and qualifications.

The role requires covering a flexible shift pattern and contributing to the smooth patient journey. Benefits include holiday entitlement, pension, private healthcare, and staff discounts.