Patient Pathway Validation & Tracking Specialist

Betsi Cadwaladr University Health Board; Bangor; On-site; GBP 18,000 - 24,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking a Patient Validation/Tracking Worker on a fixed-term contract to support RTT pathway validation and data quality across NHS systems.

The role involves tracking patient pathways, identifying validation gaps, supporting Validation Clerks, and preparing routine pathway validation and exception reports for senior management, in a Welsh/English environment.

Qualifications

• Diploma Level Qualification in Administrative Related Field (or equivalent level of experience)
• English Language and Maths GCSE Standard

Responsibilities

• Undertake routine and ad hoc patient pathway validation, ensuring RTT clock accuracy and data completeness across systems.
• Actively track and monitor patient pathways, identifying overdue pathways and risks to RTT compliance.
• Provide day-to-day support, guidance and supervision to Validation Clerks.
• Investigate pathway discrepancies and data anomalies with clinical teams to identify root causes and corrective actions.
• Ensure accurate recording of key RTT events (clock starts, pauses, stops, pathway adjustments).
• Maintain clear audit trails and documentation to evidence validation activity and compliance.
• Liaise with clinical, operational, informatics and scheduling teams to promote data quality standards.
• Assist in PTL management processes and pathway validation ahead of reporting.
• Contribute to pathway validation reports, performance summaries and exception reports for senior management.
• Monitor compliance with national RTT standards and escalate concerns as needed.

Skills

Excel

Workload prioritisation

Process development

Education

Diploma Level Qualification in Administrative Related Field

English Language and Maths GCSE

Tools

Microsoft Office

Job description

Betsi Cadwaladr University Health Board in North Wales is seeking a Patient Validation/Tracking Worker on a fixed-term contract to support RTT pathway validation and data quality across NHS systems.

The role involves tracking patient pathways, identifying validation gaps, supporting Validation Clerks, and preparing routine pathway validation and exception reports for senior management, in a Welsh/English environment.