RTT Validation Clerk

NHS

Bangor

Hybrid

GBP 27,000 - 28,000

Full time

5 hours ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Family-friendly benefits

Disability Confident Employer

Job summary

The Betsi Cadwaladr University Health Board (NHS) in Bangor is seeking a Band 3 Validation Clerk to provide RTT support to surgical teams and manage patient pathways using WPAS. The role is 37.5 hours per week and fixed term/secondment for 5 months, with potential extension.

Welsh language skills are desirable and NHS experience is preferred. The successful candidate will work to maintain data quality, support waiting lists, and ensure adherence to RTT guidelines.

Qualifications

GCSE Maths and English A-C or equivalent.
NVQ level 3 or equivalent knowledge and experience.
Evidence of ongoing personal development.
Strong IT skills in relation to Microsoft packages.
Knowledge of PAS and other NHS databases.
Understanding of RTT guidelines and pathway validation.
Statutory Mandatory Training as per Health Board Policy.
Understanding of Basic medical terminology.

Responsibilities

Provide focus on analysis of patient pathways to ensure PTL and waiting lists are clean and appropriate.
Investigate and interrogate PAS systems to provide RTT status and correct errors.
Extract patient demographics and validate/cleanse waiting lists per policy.
Work as a team to validate patient cohorts.
Provide advice and support to specialty pathway trackers for data quality issues.
Use internal data tools to analyse and present information.
Engage with patients as part of mapping their current pathway.

Skills

Verbal & written communication

Organisational skills

IT skills (Microsoft Office)

Meet tight deadlines

Welsh language (desirable)

Education

GCSE Maths and English A-C

NVQ level 3 or equivalent

Tools

PAS

WPAS

Health Board databases

Microsoft Office

Job description

Main area Surgery Grade Band 3 Contract 5 months (Fixed Term/Secondment until 31/3/27) Hours Full time - 37.5 hours per week Job ref 050-AC306-1126

Employer Betsi Cadwaladr University Health Board Employer type NHS Site Ysbyty Gwynedd Town Bangor Salary £26,813 - £27,890 per annum Salary period Yearly Closing 15/11/2026 23:59

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

The organisation is currently undertaking a comprehensive operating model review and change programme to ensure we are best positioned for the future, creating exciting opportunities to shape how we work and deliver for the people of North Wales.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme. We also offer a number of family-friendly benefits, including work-life balance policies.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Job overview

THIS POST IS FIXED TERM/SECONDMENT FOR 5 MIS DUE TO FUNDING

IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.

We are pleased to announce an exciting opportunity for a Band 3 Validation Clerk in the Surgical Directorate at Betsi Cadwaladr University Health board to provide RTT support to specialty teams and act as a hub of knowledge for managing pathways.

Do you have a proactive approach with excellent organisational skills, experience of patient pathway validation and waiting list management? If so, this is an exciting opportunity.

The successful candidate will be an experienced user of WPAS with a passion for managing data according to RTT rules and have the ability to work on own initiative, with time management skills and organise own workload effectively. The post holder will work to ensure robust systems / processes are in place and maintained to ensure effective monitoring of data quality issues.

Main duties of the job

To provide focus and centralised efforts into the analysis of patient pathways to ensure the health board's PTL and relevant waiting lists are clean and appropriate.
Investigate and interrogate the Health Board’s PAS systems efficiently and accurately to provide RTT status, eliminate errors as identified and ensure any corrections that are identified are forwarded to the relevant department for action.
Extracting patient demographics from the Trust system, validating and cleansing of the waiting list adhering to the BCU Access Policy.
Work as a team to ensure all patient cohorts are validated appropriately.
Provide advice and support to specialty pathway trackers for any data quality issues.
Using internal BCU data tools and systems to analyse and present information appropriately.
Engaging with patients as part of establishing their current pathway.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

Working for our organisation

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person specification

Qualifications and/or Knowledge

Good General Standard of Education (e.g. GCSE Maths and English A-C) and above or equivalent)
NVQ level 3 or equivalent knowledge and experience and willing to work towards this qualification
Evidence of ongoing personal development
Strong IT skills in relation to Microsoft packages including word
Previous knowledge and experience of PAS and other databases, software systems used in the NHS and office environment experience
Understanding of Validation & management of waiting lists
Knowledge of RTT guidelines and pathway validation
Statutory Mandatory Training as per Health Board Policy
Understanding of Basic medical terminology

Experience

Experience of working in an acute hospital/GP practice
Experience dealing with the General Public
Must be able to work effectively with people from a range of ethnic and social backgrounds, as well as a range of health care professions
Ability to work as part of a team
Experience in a role which required knowledge of RTT and pathway validation.
Previous medical records or hospital based clerical experience
Knowledge of RTT
Experience of engaging with vulnerable and anxious patients and their carers

Aptitude and Abilities

Good verbal and written communication skills and a good telephone manner
Able to meet tight deadlines and able to prioritise workload
Good Keyboard skills for regular use of computer systems
Frequent and prolonged use of telephones
Excellent communication and organisational skills, with the ability to demonstrate initiative in response to demands of the workload.
Able to concentrate on Administrative duties whilst dealing with regular interruptions.
Awareness of local/National Waiting List Management Policy and knowledge of Waiting times.
Understanding of the reporting structure in terms of supervision
Knowledge of the Data Protection Act and ability to handle patient data and information in a confidential and sensitive fashion
Competent in the use of Microsoft Office
Ability to speak Welsh
Knowledge of the Caldicott Guidelines

Values

Be able to demonstrate tact and diplomacy when working with others
Appreciate the needs of patients, carers and Health Care Professionals
Ability to keep calm when dealing with difficult phone calls from patients
Must be able to demonstrate an understanding of equality and diversity
Highly Motivated, Tactful and Diplomatic
Calm and Positive
Enthusiastic and motivated
Methodical and well organised
Welsh Speaker (Level 1) or willingness to work towards

Other

Ability to work well under pressure and to tight deadlines
Ability to work between the hours of 8am-6pm
Able to drive between Health Board sites if necessary

To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa , unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self‑assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK . If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.

Employer certification / accreditation badges

Get your free, confidential resume review.

or drag and drop your file here.