Patient Pathway Coordinator - Cancer Care

University Hospital Southampton NHS Foundation Trust; Southampton; Sur place; GBP 26 000 - 32 000; Plein temps

Avantages offerts par ce poste

NHS pension

35 days holiday (pro rata)

Résumé du poste

University Hospital Southampton NHS Foundation Trust is seeking a Patient Pathway Coordinator in Cancer Care to ensure effective communication with patients about appointments and admissions, aligning with the Trust's access policy. You will highlight issues and take corrective action as needed.

The role includes processing clinic/admission changes, monitoring attendance, and providing diary/leave coordination and support for consultants and management.

Qualifications

• Excellent communication with patients and colleagues is essential.
• Strong administrative and coordinative abilities are required for multiple consultants.
• Experience with diary management, appointment scheduling, and leave coordination is preferred.

Responsabilités

• Provide cover for other Patient Administrators to ensure consistent service.
• Support for consultants with calendars, appointments, and correspondence.
• Process requests for clinic/admission changes and monitor attendance.

Connaissances

Communication with patients

Administrative coordination

Diary management

Outils

Diary management software

Description du poste

This is an exciting opportunity to join our team in the Cancer Care team as a Patient Pathway Coordinator ensuring patients are communicated with effectively in relation to their appointments/admissions and that appointments are in line with the Trusts access policy, highlighting issues and taking corrective action where necessary.

Process requests for clinic/ admission changes, cancellations and creations and monitor attendance at appointments rearranging further appointments as required.

Provide administrative support for a number of consultants within the clinical speciality area or for the management team, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational / supervisory or research activity.

Required to provide cover for other Patient Administrators to ensure a consistent and effective administration service is always maintained.

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.