Patient Pathway Coordinator - Stroke | Epsom and St Helier University Hospitals NHS Trust

Epsom and St Helier University Hospitals NHS Trust; Epsom; In loco; GBP 33.000 - 36.000; Tempo pieno

Descrizione del lavoro

Epsom and St Helier University Hospitals NHS Trust is seeking a Patient Pathway Coordinator - Stroke to join its administrative team in Epsom. The post supports coordination and scheduling of outpatient activity for the Stroke Service and provides inpatient support as required.

Reporting to the Service Manager for Stroke, you will handle patient pathways from referral to treatment and/or discharge, manage queries from patients and clinicians, and maintain high standards of customer service.

Competenze

Mansioni

• Coordinate outpatient activity for the Stroke Service and support inpatient activity.
• Track and support patients from referral to treatment and/or discharge.
• Respond to queries from patients, GPs and clinicians; provide day-to-day administrative support.
• Ensure high standards of customer service and effective telephone handling.

Descrizione del lavoro

Patient Pathway Coordinator - Stroke | Epsom and St Helier University Hospitals NHS Trust

Company: Epsom and St Helier University Hospitals NHS Trust

Salary: £33,262 - £36,027 pro rata p.a incl of HCAS Outer

We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.

We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.

Reporting to the Service Manager for Stroke you will work closely with the Administrative and Clerical team to support the administration and scheduling of outpatient activity for the Stroke Service as well as support for inpatient activity. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.

The post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge.

The role will require you to manage and support queries from patients, GPs, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will also be essential in helping with day-to-day duties.

If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!

Epsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.

We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.

The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.

This advert closes on Wednesday 18 Nov 2026

Proud member of the Disability Confident employer scheme

Patient Pathway Coordinator - Stroke | Epsom and St Helier University Hospitals NHS Trust

Company: Epsom and St Helier University Hospitals NHS Trust

Salary: £33,262 - £36,027 pro rata p.a incl of HCAP Outer

Hours: Full-time

Location: Epsom, KT18 7EG

Job type: Permanent

Posting date: 4 Nov 2026

Closing date: 4 Dec 2026

Summary

Patient Pathway Coordinator - Stroke

Full Time - 37.50 per week, Permanent

We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.

We are looking for a motivated, dynamic and enthusiastic individual to join our administrative team and support with coordination and scheduling of an expanded programme of work.

Reporting to the Service Manager for Stroke you will work closely with the Administrative and Clerical team to support the administration and scheduling of outpatient activity for the Stroke Service as well as support for inpatient activity. A flexible approach and excellent interpersonal skills are essential in addition to high standards of customer service.

The post holder will be the point of contact for all administrative and clerical issues relating to a patient’s care pathway, tracking and supporting patients from referral to treatment &/or discharge.

The role will require you to manage and support queries from patients, GPs, clinicians and fellow staff. Excellent telephone skills and good IT proficiency will also be essential in helping with day-to-day duties.

If you are solution-focused, good at prioritising and motivated to improve the patient experience, this could be the role for you!

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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