Patient Pathway Coordinator

Barts Health Nhs Trust; City Of London; On-site; GBP 26,000 - 32,000; Full time

Job summary

Barts Health NHS Trust is seeking a proactive Patient Pathway Coordinator for the Specialised Cardiology directorate. You will manage patient and hospital correspondence, track patient lists, and coordinate appointment bookings to support the patient journey.

You will work with consultants, nurses and pharmacists to ensure high-quality care, and contribute to improvements in administrative pathways through timely, professional communication and accurate letters.

Qualifications

• Coordinate patient pathways and hospital correspondence.
• Manage patient tracking and booking of appointments.
• Assist with typing of clinical letters and maintaining documentation.

Responsibilities

• Coordinate the patient pathway administrative processes to meet quality standards.
• Book appointments and manage patient attendance.
• Provide prompt, professional communication with patients and other healthcare providers.
• Collaborate with consultants, nurses and pharmacists to support patient care.

Skills

Patient pathway coordination

Appointment booking

Letter typing

Administrative processes

Interdisciplinary collaboration

Job description

We are looking for an enthusiastic and highly motivated Patient Pathway Coordinator to join our Specialised Cardiology directorate. This will include managing patient and hospital correspondence, managing the patient tracking list and booking appointments all to support the patient’s journey.

You will be working with consultants, nurses and pharmacists to provide high quality care to patients.

You will work with the Service Manager/Delivery Manager or Senior Patient Care Coordinator (line manager) to ensure that administrative processes for the patient pathway meet the quality standards required both nationally and within the directorate and are adhered to. You’ll support with improving the service and administrative pathways by offering prompt and professional communication with patients and other healthcare providers, as well as booking responsibility, managing the attendance of patients and typing clinical letters

Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.

Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.

We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate and support an inclusive working environment.