Patient-Focused Medical Admin Specialist — GP Practice

Drs Reddy & Nunn; Bridlington; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

27 days' annual leave on appointment,+

Friendly, supportive and inclusive工作环境

Training and support to help you grow

Develop administrative and healthcare|

Contribute to service development and

Job summary

Drs Reddy & Nunn in Bridlington is seeking a reliable Medical Administrator to join the busy GP Practice. You will be the first point of contact for patients, combining medical administration with reception duties to support clinicians and the wider multidisciplinary team.

This full-time role is 37.5 hours per week, with some flexibility for 30 hours, and requires excellent customer service, confidentiality, and adaptability. We offer 27 days' leave, training, and a supportive environment.

Qualifications

• GCSE level English and Maths.
• Business Administration qualification (NVQ Level 2 or above) or equivalent.
• Experience of working with the public in high-volume settings.
• Experience in primary care or healthcare environments.
• Experience in care navigation or active signposting.

Responsibilities

• Provide friendly first point of contact for patients face-to-face and by phone.
• Handle telephone calls, emails and patient enquiries efficiently.
• Support medical administration and administrative elements of triage.
• Maintain patient confidentiality and information governance.
• Contribute to the smooth and efficient running of the Practice.

Skills

Excellent communication

Professional telephone manner

Time management

Attention to detail

Confidentiality and informationGovern

Teamwork

IT literacy

Follow policy procedures

Interpersonal skills

Education

GCSE English and Maths

Business Administration NVQ2+

Tools

SystmOne

AccuRx

Job description

Drs Reddy & Nunn in Bridlington is seeking a reliable Medical Administrator to join the busy GP Practice. You will be the first point of contact for patients, combining medical administration with reception duties to support clinicians and the wider multidisciplinary team.

This full-time role is 37.5 hours per week, with some flexibility for 30 hours, and requires excellent customer service, confidentiality, and adaptability. We offer 27 days' leave, training, and a supportive environment.