Patient-First Medical Receptionist – Organized & Welcoming

The Menston and Guiseley Practice; Leeds; On-site; GBP 18,000 - 21,000; Full time

Job summary

The Menston and Guiseley Practice is hiring a receptionist to join our busy GP team across two sites. You will be the first point of contact for patients and visitors, handling enquiries with courtesy and empathy.

You will also provide general office support and ensure our processes run smoothly in a warm, professional environment. With excellent communication and organisational skills, you will manage appointments, assist staff, and help maintain a welcoming front desk that reflects the

Qualifications

• Excellent communication skills and a courteous manner.
• Strong organisational abilities and attention to detail.
• Ability to work in a busy environment with patients and staff.

Responsibilities

• Greet patients and visitors and manage the front desk.
• Handle general office tasks: data entry, filing, scanning.
• Process prescriptions queries and direct to appropriate staff.
• Cover reception duties and take messages.
• Maintain reception area tidy and well stocked.
• Book, amend, and cancel appointments in the system.
• Ensure telephone and voicemail are answered professionally.
• Scan clinical correspondence onto SystmOne.

Job description

The Menston and Guiseley Practice is hiring a receptionist to join our busy GP team across two sites. You will be the first point of contact for patients and visitors, handling enquiries with courtesy and empathy.

You will also provide general office support and ensure our processes run smoothly in a warm, professional environment. With excellent communication and organisational skills, you will manage appointments, assist staff, and help maintain a welcoming front desk that reflects the