Patient Experience Administrator (Part-Time)

Nuffield Health Glasgow Hospital; Glasgow; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Free gym membership

Health assessments

Retail discounts

Pension options

Job summary

Nuffield Health Glasgow Hospital is recruiting a Patient Service Administrator to join our Glasgow Hospital reception team on a 15-hour weekly contract. You’ll greet patients, manage bookings, answer enquiries and help ensure smooth flow of the department.

The role requires great communication, IT and keyboard skills, with ideally experience in healthcare administration or reception. The environment offers supportive teamwork and opportunities to develop in a leading private hospital.

Qualifications

• Experience in healthcare administration or on reception is preferred.

Responsibilities

• Help people feel comfortable when they visit your department
• Answer the phone, deal with enquiries and book appointments
• Welcome patients in person, directing them to the appropriate changing or waiting rooms
• Work closely with colleagues to ensure the department runs smoothly
• Prepare clinical paperwork, referral forms, charge sheets and terms and conditions

Job description

Nuffield Health Glasgow Hospital is recruiting a Patient Service Administrator to join our Glasgow Hospital reception team on a 15-hour weekly contract. You’ll greet patients, manage bookings, answer enquiries and help ensure smooth flow of the department.

The role requires great communication, IT and keyboard skills, with ideally experience in healthcare administration or reception. The environment offers supportive teamwork and opportunities to develop in a leading private hospital.