Full-Time Dental Receptionist - West Swindon

Dentalcare-Group-4; Swindon; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

28 days holiday

Investors in People

Team social events

Job summary

Dentalcare West Swindon is seeking a friendly Dental Receptionist to join our mixed NHS/Private practice, delivering warm, professional service to patients and visitors.

You will welcome patients, answer calls, manage the front desk, keep accurate records, handle mail and deliveries, maintain confidentiality, and support the wider team. Hours 36.5 per week; pay negotiable; immediate start; 28 days holiday; full training and progression opportunities.

Qualifications

• Experience in reception/front-of-house roles, preferably in dental or healthcare settings.
• Strong communication and patient-facing skills.
• Ability to stay calm and organized during busy periods.

Responsibilities

• Welcome visitors and patients in a friendly, professional manner.
• Answer and direct telephone calls and enquiries.
• Manage front desk duties, keep reception organised and welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence, deliveries and messages.
• Liaise with staff, residents, families and external professionals.
• Maintain confidentiality and follow company policies.
• Support the wider team with administrative tasks as required.
• Prioritize workload effectively and stay composed under pressure.

Skills

Reception experience

Customer service

Work under pressure

Discretion/confidentiality

Computer skills

Education

GCSE or equivalent

Tools

SOE experience

Job description

Discover your smile, come work with us!

Here at Dentalcare Group, we are looking for an enthusiastic and passionate Dental Receptionist to join our friendly and professional team in our practice Dentalcare West Swindon. We are a mixed NHS/Private practice who pride ourselves in putting our patients first and ensuring that we provide the best care.

About The Role

• Hours - We are looking for an applicant who can work36.5 hours per week
• Payment: negotiable, dependant on experience
• Training on our systems and guaranteed support to help you progress in your career
• Newly refurbished practices with the latest equipment and technology
• Up to 28 days holiday (including bank holidays)
• We are a recognised Investors in People company
• Team social events
• Immediate start

Key responsibilities

• Welcome visitors, residents, families and staff in a friendly and professional manner.
• Answer and direct telephone calls and respond to enquiries appropriately.
• Manage reception duties and ensure the front desk is kept organised and welcoming.
• Maintain accurate records and assist with general administration.
• Receive and distribute correspondence, deliveries and messages.
• Liaise effectively with staff, residents, families and external professionals.
• Maintain confidentiality and follow company policies and procedures.
• Support the wider team with administrative tasks when required.
• Prioritise workload effectively and remain calm during busy periods.

About You

• We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience
• A committed and hardworking individual who has the drive to succeed
• Able to work calmly and effectively under pressure.
• Discreet and respectful when handling confidential information.
• You will have completed a Secondary / GCSE or similar qualification
• SOE experience is preferred but not essential
• Computer skills are essential

About Us

Dentalcare staff are the key to our success and we offer a great place to work in return. Employees joining Dentalcare have the benefit of tailored induction, ongoing career development and dedicated support from their managers and directors. Every encouragement is given to staff to build additional knowledge. We believe good clinical, or corporate governance is vital for patients but can be as valuable to employees.

We are looking to elevate people with experience into suitable jobs within the dental industry and you'll find were a friendly and professional company you'll be keen to be associated with.