Patient Care & MRI Admin Assistant - Flexible Hours

Inhealth; Horsham; Presencial; GBP 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave

Generous pension scheme

Private medical insurance options

Life assurance

Hybrid and flexible working

Learning and development opportunities

Well-being hub access

Enhanced parental leave

Monthly awards and peer recognition

Long service recognition with extra LE

Refer a friend bonus

Discounts on InHealth services

Cycle to Work

Descripción de la vacante

InHealth is hiring a Clinical Assistant to support the MRI department across sites in the Northumbria region. You will welcome patients, assist with pre- and post-procedure processes, manage data entry and administrative tasks, and work closely with clinical and clerical teams to ensure a smooth patient journey.

The role requires empathy, a dedication to excellent customer service, and a solid understanding of health and safety.

Formación

• Empathetic and caring approach.
• Passion for delivering high level of customer service.
• Good understanding of health and safety and infection control.
• Ability to work independently and as part of a multi-skilled team.
• Flexibility in working patterns to meet site requirements.

Responsabilidades

• Welcoming patients in a professional, courteous manner, coordinating their arrival through to departure.
• Escorting patients to and from the clinical area, explaining procedures clearly and addressing questions.
• Completing pre-scan forms and health and safety questionnaires where applicable.
• Monitoring patient condition after procedures and reporting changes to staff.
• Delivering excellent patient care and keeping patient focus central to the MRI department.
• Entering patient data into the patient management system accurately.
• Handling administrative tasks including phone, in-person and email enquiries.
• Booking clinically validated appointments on the internal system.
• Ensuring payments are invoiced promptly and accurately.

Conocimientos

Empathy

Customer service

Health & safety

Independence

Teamwork

Flexibility

Communication

Administration

Herramientas

Microsoft Office

Descripción del empleo

InHealth is hiring a Clinical Assistant to support the MRI department across sites in the Northumbria region. You will welcome patients, assist with pre- and post-procedure processes, manage data entry and administrative tasks, and work closely with clinical and clerical teams to ensure a smooth patient journey.

The role requires empathy, a dedication to excellent customer service, and a solid understanding of health and safety.