Patient Care Coordinator — GP Reception & Admin

Cardiff and Vale University Health Board; Swindon; On-site; GBP 18,000 - 23,000; Full time

Job summary

Ridgeway View Family Practice in Swindon is seeking an Administrator and Receptionist (Patient Care Coordinator) to join our busy GP practice. You will open and prepare reception for surgeries, arrange clinical appointments, process patient requests via Systm Connect (online form), and help with registrations and referrals.

The ideal candidate will be a team player with strong IT and communication skills, able to work under pressure, and keen to learn and develop in the NHS environment.

Qualifications

• Experience in a primary care or GP practice.
• Proficient with System One and office software.
• Strong IT and communication skills.

Responsibilities

• Open and prepare reception for surgeries.
• Arrange clinical appointments for patients.
• Process patient requests: admin or general care via Systm Connect, phone or desk.
• Filing, pulling medical records and registering patients.
• Liaise with hospital departments and other care providers.
• Attend Patient Services Team meetings and support process improvements.

Skills

IT proficiency

Communication skills

Teamwork

Tools

System One

Job description

Ridgeway View Family Practice in Swindon is seeking an Administrator and Receptionist (Patient Care Coordinator) to join our busy GP practice. You will open and prepare reception for surgeries, arrange clinical appointments, process patient requests via Systm Connect (online form), and help with registrations and referrals.

The ideal candidate will be a team player with strong IT and communication skills, able to work under pressure, and keen to learn and develop in the NHS environment.