Patient Services Administrator (Part-Time, 12h)

The Ridgeway Hospital; Swindon; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Hospital Discounts

Life Insurance

Wellbeing resources

Job summary

The Ridgeway Hospital in Swindon is seeking a Patient Administrator to join the Administration department on a 12-hour-per-week basis. This part-time role offers flexibility and career development within Circle Health Group.

You will support the patient journey by handling bookings, mail, and queries, ensuring efficient, professional service for patients, visitors, consultants and staff in line with best-practice processes.

Qualifications

• Maths and English GCSE at A–C or equivalent functional skills Level 2.
• Proficient with a PC and hospital systems.
• Basic financial awareness.
• Experience in private healthcare administration preferred.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide efficient, professional service to patients, visitors, consultants and staff.
• Manage all incoming and outgoing mail and approve electronic bookings.
• Maintain Health and Safety knowledge and complete mandatory training.

Skills

Maths GCSE A-C

English GCSE A-C

Proficient with PC

Basic financial awareness

Administration experience (private HC)

Education

GCSEs Maths and English or equivalent

Functional Skills Level 2

Tools

Hospital administration software

Job description

The Ridgeway Hospital in Swindon is seeking a Patient Administrator to join the Administration department on a 12-hour-per-week basis. This part-time role offers flexibility and career development within Circle Health Group.

You will support the patient journey by handling bookings, mail, and queries, ensuring efficient, professional service for patients, visitors, consultants and staff in line with best-practice processes.