Patient Care Assistant

Linnaeus Veterinary Limited; Runcorn; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

5 weeks holiday

Birthday Leave

Life Assurance

Employer pension scheme

Staff discount

Wellness program

Eyecare voucher

Cycle to work

Recruitment referral reward

Job summary

Northwest Veterinary Specialists, part of Linnaeus and Mars Veterinary Health, is seeking a Patient Care Assistant to support patient care, theatre preparation and daily practice operations. The role involves working as part of a friendly team, handling patients with care, and contributing to a clean, efficient clinical environment.

Experience in veterinary, medical or care sectors is preferred, with a 40-hour week and a 1:4 weekend rotation.

Qualifications

• Experience in veterinary, medical or care sectors.
• Willingness to work as part of a team and follow instructions.

Responsibilities

• Assist with patient handling and restraint.
• Prepare theatre for surgeries and assist with patient care.
• Clean, disinfect and maintain patient accommodation.
• Assist with reception and client care, including answering the telephone and taking payments.
• Support staff including Veterinary Surgeons and Veterinary Nurses when required.
• Demonstrate reliability, adaptability, empathy and clear communication.

Job description

Role: Patient Care Assistant

Location: Northwest Veterinary Specialists

Job type: Permanent, full-time

Hours: 40 hours per week

Shift pattern: 8 hour shift Monday to Friday between the hours of 6.30am - 7.30pm. Plus 1:4 weekends

We have an exciting opportunity for a motivated, enthusiastic and driven person to join our friendly team at Northwest Veterinary Specialists as a Patient Care Assistant. Patient Care Assistants work in a variety of areas in practice and it will be necessary to accept instruction from a variety of people, including management, Veterinary Surgeons and Registered Veterinary Nurses. Working enthusiastically within the team, you will help maintain a happy, efficient, and effective working environment. You will be responsible for preparing theatre for surgeries, cleaning and maintaining the quality of our instruments, assist with patient care, ensuring our patients are exercised and fed regularly, running in-house lab tests, packaging biological samples and assisting with the smooth running of the practice. This is a fantastic opportunity for anyone with a passion for animals. The ideal candidate will have experience in veterinary, medical or care sectors.

Duties

• Assist with patient handling and restraint.
• Ensuring that all handling and restraint is carried out in a patient friendly approach to ensure no unnecessary stress or discomfort to the patient.
• Cleaning, disinfection and preparation of patient accommodation.
• Play an active role in maintaining the hospital and its infection control.
• This will include sterilising and deep cleaning among other duties.
• Assist with reception and client care, including answering the telephone, dealing with enquiries, booking procedures and taking payments.
• Assist Veterinary Surgeons, Veterinary Nurses, and support staff where and when required.
• Work and communicate effectively with colleagues and clients.
• Demonstrate the ability to be reliable, adaptable, understanding and empathetic.

What we offer

• 5 weeks holiday + bank holidays + Birthday Leave
• External CPD funded
• Extensive free online Linnaeus CPD program
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• Employer contribution pension scheme
• Wellness program including: Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme
• Recruitment referral reward scheme.

About Us

Northwest Veterinary Specialists is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You’ll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best – care for pets. We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.

Equal Opportunity

All applications with the relevant skills and qualifications will be carefully considered.

We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best.

Salary Value: £26,701 per annum; OUTSTANDING QUALITY CARE

Contact: If you need any support in completing your application or simply want to find out more about Northwest Veterinary Specialists, Linnaeus or the role please contact our Talent Acquisition team [e-mail].