Patient Care & Admin Coordinator

Cardiff and Vale University Health Board; Beeston; On-site; GBP 18,000 - 24,000; Full time

Job summary

Beeston Village Surgery is seeking a Patient Care Adviser to take on a key administrative role within our community-based GP practice in Leeds. You will support clinical and administrative teams, switching between patient-facing reception/phone tasks and back-office administration to deliver high-quality, patient-centred services.

The role requires adaptability, GP practice experience, and administrative skills, with duties including registration, appointments, mail handling, and various

Qualifications

• GCSE English and Maths (A–C) or equivalent.
• Experience in GP practice.
• Experience in an administrative role.

Responsibilities

• Assist with new patient registrations and appointment signposting.
• Handle mail, emails and online queries.
• Perform daily, weekly, and monthly administrative tasks.
• Support electronic pathology system administration.
• Manage sick notes and prescription requests.
• Work with Practice Manager and clinical team to maintain patient services.

Skills

Learn and adapt

GP practice experience

Administrative experience

Education

GCSE English and Maths

Job description

Beeston Village Surgery is seeking a Patient Care Adviser to take on a key administrative role within our community-based GP practice in Leeds. You will support clinical and administrative teams, switching between patient-facing reception/phone tasks and back-office administration to deliver high-quality, patient-centred services.

The role requires adaptability, GP practice experience, and administrative skills, with duties including registration, appointments, mail handling, and various