Patient Administrator – Reception (Bank)

Circle Health Group; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Hourly salary

Job summary

Circle Health Group is seeking a Patient Administrator to join The Sloane Hospital on a bank basis. The role supports reception and administrative tasks during busy periods, with duties across the patient journey and mail management.

The position requires GCSEs in Maths/English, PC proficiency and prior private healthcare administration experience is advantageous. Salary is hourly and benefits package is provided as part of the bank role.

Qualifications

• Maths and English GCSEs at grade A-C or equivalent.
• Proficient use of PC and IT systems.
• Experience in private healthcare administration is beneficial.

Responsibilities

• Contribute to smooth patient administrative processes throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide standard service.
• Handle patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings via email.
• Maintain knowledge of Health and Safety at Work Act and apply safety measures.
• Complete mandatory training as required.

Skills

Maths GCSE

English GCSE

PC literacy

Healthcare admin exp

Education

Maths GCSE

English GCSE

Tools

Office software

Job description

Patient Administrator - Reception (Bank)
The Sloane Hospital
Bank Shifts
Salary: £12.71 per hour

The Sloane Hospital in Kent is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

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