Patient Administrator - Imaging

Circle Health Group Limited – Monthly; Thornbury; On-site; GBP 22,000 - 27,000; Part time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Friends & Family Discounts

Family Friendly policies

Life Insurance

Wellbeing resources

Training & development opportunities

Job summary

The Thornbury Hospital, part of Circle Health Group, is hiring a Patient Administrator - Imaging to support the patient journey and daily administrative tasks in a clinical setting. This is a part‑time role working 24.5 hours per week with a fixed salary of £24,947 per year (FTE).

You'll handle bookings, queries, mail, and health-and-safety processes, ensuring efficient and professional service to patients, visitors, consultants and staff. Flexibility in shift pattern is required.

Qualifications

• Maths and English GCSE at grades A-C or equivalent.
• Proficient in the use of a PC and hospital administration software.
• Basic financial awareness.

Responsibilities

• Contribute to the smooth running of patient administrative processes.
• Follow best practice process maps to provide a standard service to patients, visitors, consultants and staff.
• Handle patient queries efficiently and professionally.
• Manage incoming and outgoing mail.
• Approve electronic bookings and update bookings by email.
• Maintain knowledge of Health and Safety at Work Act and ensure safety procedures.

Skills

GCSE Maths and English

Computer literacy

Education

Maths and English GCSE at grades A-C (or equivalent)

Tools

Healthcare administration software

Job description

Patient Administrator - Imaging

Patient Administrator - Imaging The Thornbury Hospital 24.5 Hours & Permanent Salary: £24,947.00 per year FTE.

The Thornbury Hospital in Sheffield is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

This is a part‑time role for 24.5 hours a week. The role holder will be required to cover a flexible shift pattern.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act.
• Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Requirements

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Basic financial awareness.
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Salary: £24,947.00 per year. Pay per FTE.

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre-existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non-contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities …and much more!

Company Culture

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues.

Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles…and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally.

Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosophy

At Circle Health Group, we believe healthcare should be personal, accessible and outstanding. As the UK’s largest private hospital group, with over 50 locations nationwide, Circle Health Group bring world‑class consultants, cutting edge facilities, and care without the wait.

Your health, your choice – we make it happen.

We’re also passionate about out people. With private medical cover, flexible working hours, wellbeing support and career development opportunities, being just a few of the fantastic benefits on offer, we give our teams everything they need to thrive. Together, we’re shaping the future of healthcare