Patient Administrator (Bank)

Circle Health Group; Tees Valley; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Circle Health Group's Woodlands Hospital in Darlington is seeking a Patient Administrator to join the administration team on a bank basis. You will support the patient journey, handle bookings, mail, and basic queries, and supplement staffing during busy periods.

This role offers an up-to-hourly rate and requires GCSEs, basic PC skills, and previous private healthcare admin experience is beneficial. Training and mandatory courses apply, with a focus on patient care and efficient service.

Qualifications

• Proficient PC use and basic software skills are required.
• Experience in private healthcare admin is beneficial but not essential.
• GCSEs in Maths and English at A-C are expected.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow best practice process maps to provide a professional and standard service to patients and staff.
• Manage all incoming and outgoing mail and approve electronic bookings.

Skills

Proficient PC use

Strong communication

Private healthcare admin experience (b

Education

Maths & English GCSE A-C

Tools

Healthcare admin systems

Job description

Patient Administrator (Bank) The Woodlands Hospital Bank Shifts Salary: Up to £12.79 per hour (depending on level of experience, training and qualification)

Woodlands Hospital in Darlington is part of Circle Health Group , Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in theAdministrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

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