Patient Administrator (Bank)

Circle Health Group; Nottingham; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Competitive hourly rate

Job summary

Circle Health Group is seeking a Patient Administrator for bank shifts at Park Hospital in Nottingham. The role supports patient administration during busy periods and cover for staff absences, ensuring a smooth patient journey and adherence to best practice processes.

Applicants should have GCSE Maths/English (A-C), be proficient with PC software, and ideally have prior private healthcare administration experience. Competitive hourly rate offered.

Qualifications

• Maths and English GCSE at A-C or equivalent functional skills level 2.
• Proficient PC and software usage for administrative tasks.
• Experience in a private healthcare environment is advantageous.

Responsibilities

• Contribute to smooth running of patient administration throughout the journey.
• Follow best practice process maps to deliver a standard service to patients and staff.
• Handle patient queries efficiently and professionally.
• Manage inbound/outbound mail and electronic bookings.
• Update bookings and maintain Health and Safety awareness.
• Complete mandatory training as required.

Skills

Administrative experience

Private healthcare exposure

Education

GCSE Maths/English A-C

Job description

Patient Administrator (Bank)

The Park Hospital

Bank Shifts

Salary: Up to £12.79 per hour (depending on level of experience, training and qualification)

in Nottingham is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administrationdepartment.

This is a bank role working on an “as and when required” basis, you will be required to supplement staffing levels during busy periods and provide cover for existing staff in times of annual leave or absence.

Duties of this role include:

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants should meet the following criteria:

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits:

Circle Health Group offers a competitive hourly rate.

“Our culture is a result of the way our people live and breathe our philosophy, which combines our purpose, principles and values.

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