Patient Administrator A&E Department (Nights)

NHS Jobs; Greater London; On-site; GBP 21,000 - 30,000; Full time

Job summary

Chelsea and Westminster Hospital NHS Foundation Trust is seeking an Administrative Clerk for Clinical Office duties in London. The role involves coordinating patient appointments, referral letters, discharge summaries and health records, plus liaising with consultants and admin staff to ensure smooth patient pathways.

Responsibilities include preparing clinics with necessary documentation, generating clinic lists, and registering new referrals.

Qualifications

• Liaise with consultants and admin staff regarding patient appointments, referral letters, discharge summaries and health records.
• Prepare for clinics ensuring all relevant documentation is available and notes are prepared.
• Register new referrals and ensure patient information is up to date.
• Book outpatient appointments.

Responsibilities

• Liaise with other departments and teams relating to patient care pathway and service delivery.
• Support the Team Leader and practitioners with the smooth running of clinics and procedure lists.
• Prepare clinic lists and help locate missing notes using the Trust computer system.
• Prepare external correspondence for signature and dispatch within Trust timeframes.

Skills

Administrative coordination

Healthcare administration

Tools

Trust computer system

CRT system (case note tracking)

Job description

Roles and responsibilities Clinical Office: Liaise with consultants and other admin staff regarding patient appointments, referral letters, discharge summaries and health records Contact other departments and teams as necessary relating to the patient care pathway and service delivery Support the Team Leader and practitioners with the smooth running of clinics and procedure lists. Liaise with other hospitals and GPs regarding patient care pathways Prepare for clinics ensuring all relevant documentation is available and notes are prepared Use Trusts computer system, to generate clinic lists and help locate missing notes Use of the case note record tracking(CRT) system to electronicallyregister/move/transfer/locate medical case notes Prepared all externally transcribed correspondence for signature and despatch within the agreed Trust timeframe, escalating where necessary. Match all correspondence typed by the managed transcription service with correct patient and clinician, any amendments are made, and letters dispatched and filed in medical record. Correct any mismatches by reference to medical record, original dictation, communication with the transcription service and if required clinical staff. Provide any specific advice to patients upon booking-in, in preparation for their appointment Ensure all patients are added to the Trusts PAS system before their appointment Type urgent letters and reports as required Register new referrals, and ensure all patient information is up to date and complete Book outpatient appointments Please refer to the job description for the full list of roles and responsibilities

Chelsea and Westminster Hospital NHS Foundation Trust

Chelsea and Westminster Hospital NHS Foundation Trust