Patient Administrator - Circle Health Group

Circle Health Group; Guildford; Presencial; GBP 22 000 - 27 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Holiday entitlement

Pension scheme

Private healthcare

Friends & family discounts

Family friendly policies

Life insurance

Wellbeing resources

Training opportunities

Resumo da oferta

Mount Alvernia Hospital in Guildford, part of Circle Health Group, is hiring a Patient Administrator for 30 hours per week on a permanent basis. The role focuses on delivering efficient patient administration, handling bookings, mail, and queries across the patient journey.

The ideal candidate will have GCSEs in Maths/English, good IT skills, and basic financial awareness. Previous private healthcare admin experience is advantageous. Salary is £24,947 per year FTE.

Qualificações

• Maths and English GCSEs at A-C or equivalent
• Proficient with PC and office software
• Basic financial awareness
• Experience in private healthcare admin preferred

Responsabilidades

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Follow Circle Health Group best practice process maps to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• Manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.

Conhecimentos

Proficient in PC

Basic financial awareness

GCSE A-C Maths/English

Ferramentas

Microsoft Office

Healthcare admin systems

Descrição da oferta de emprego

Mount Alvernia Hospital

30 Hours & Permanent

Salary: £24,947.00 FTE per year

Overview

Patient Administrator

Mount Alvernia Hospital in Guildford

is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals & clinics, performing more complex surgery than any other private healthcare provider in the country.

We have an opportunity for a Patient Administrator to join their team of staff in the Administration department.

This is a part‑time role for 30 hours a week. The role holder will be required to cover a flexible shift pattern.

Duties Of This Role Include

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure the Circle Health Group best practice process maps are followed, to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure All patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act. Ensuring appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.
• You comply with all relevant mandatory training.

Applicants Should Meet The Following Criteria

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence
• Proficient in the use of a PC, including the use of software and systems
• Basic financial awareness
• Previous administration experience in a private healthcare environment would be beneficial.

Salary & Benefits

Circle Health Group is committed to offering competitive starting salaries and access to a wide range of employee benefits, including:

• 25 days holiday per year + bank holidays, increasing to 30 days with service
• Private Pension Scheme
• Private Healthcare Scheme for treatment at our hospitals, covering pre‑existing medical conditions
• Friends & Family Hospital Discounts
• Family Friendly policies, including enhanced Maternity, Paternity & Adoption pay
• Non‑contributory life insurance
• Staff engagement hub with access to discounts and extensive rewards and voluntary benefits
• Access to resources, tools and services to support your wellbeing
• Employee recognition programmes
• Industry leading training and development opportunities

and much more!

Circle Health Group is committed to creating a diverse workforce offering inclusive opportunities for all our colleagues. Our definition of diversity goes beyond the established characteristics protected by the Equality Act, as we strive to attract candidates with diverse experiences, backgrounds, identities or expressions, skills, work styles and more.

We’re passionate about creating an environment where our people can thrive, grow and develop professionally and personally. Our principles and values guide our colleagues to be selfless, compassionate, committed, collaborative, brave, agile, tenacious and creative and are at the core of our purpose and culture.

To find out more about the Circle Health Group Philosophy: https://careers.circlehealthgroup.co.uk/why-circle/our-philosoph