Patient Administration Lead - Scheduling & Team Leader

Circle Health Group Limited – Monthly; Windsor; On-site; GBP 27,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Pension Scheme

Private Healthcare Scheme

Family-friendly policies

Life insurance

Staff engagement hub

Wellbeing resources

Job summary

Circle Health Group is recruiting a Patient Administration Lead for The Princess Margaret Hospital in Windsor. This full-time role is 37.5 hours per week, with a salary up to £30,500 per year depending on experience, training and qualifications.

You will lead the patient administration team, coordinate daily activities, oversee bookings, admissions, discharges and appointments, and support workforce planning and staff development within the department.

Qualifications

• Experience in a healthcare administration or patient services role.
• Strong leadership and supervisory experience.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead and coordinate the daily activities of the patient administration team, ensuring service standards and targets are met.
• Allocate tasks and support workforce planning to ensure appropriate cover across all administrative areas.
• Ensure the smooth running of patient bookings, admissions, discharges, and outpatient appointments.
• Monitor patient flow processes and liaise with clinical teams to ensure accurate and timely scheduling.
• Provide day-to-day supervision, coaching, and support to administrative staff.
• Support recruitment, induction, training, and ongoing development of the team.

Skills

Leadership

Communication

Organisational skills

Team coordination

Interpersonal skills

Tools

Microsoft Office

Patient management systems

Job description

Circle Health Group is recruiting a Patient Administration Lead for The Princess Margaret Hospital in Windsor. This full-time role is 37.5 hours per week, with a salary up to £30,500 per year depending on experience, training and qualifications.

You will lead the patient administration team, coordinate daily activities, oversee bookings, admissions, discharges and appointments, and support workforce planning and staff development within the department.