Patient Admin & Scheduling Assistant

Leicestershire Partnership NHS Trust; Leicester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Leicestershire Partnership NHS Trust invites applications for a Support Team Assistant within the Leicestershire Nutrition and Dietetic Service (Community) based in Leicester. The role involves handling daily telephone contacts with patients and health professionals, and supporting appointment bookings and general admin tasks.

You will need excellent administrative and communication skills, be proficient with computers and able to use clinical systems to update patient details, arrange

Qualifications

• Efficient administration and strong organisational abilities.
• Excellent communication and confident telephone manner.
• Proficient with computers and basic filing tasks.

Responsibilities

• Speak with patients and health professionals on the telephone daily with a professional manner.
• Use clinical systems to check/update patient details, arrange appointments, and generate correspondence.
• Prepare post, information packs and manage filing of paper-based information.

Skills

Telephone communication

Administrative skills

Computer literacy

Tools

Clinical systems

Job description

Leicestershire Partnership NHS Trust invites applications for a Support Team Assistant within the Leicestershire Nutrition and Dietetic Service (Community) based in Leicester. The role involves handling daily telephone contacts with patients and health professionals, and supporting appointment bookings and general admin tasks.

You will need excellent administrative and communication skills, be proficient with computers and able to use clinical systems to update patient details, arrange