Patient Admin & Care Coordinator (Flexible Hours)

Circle Health Group; Glasgow; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private Healthcare Scheme

Friends & Family Hospital Discounts

Family Friendly policies (Maternity, P

Non-contributory life insurance

Staff wellbeing resources

Employee recognition programmes

Training and development opportunities

Job summary

Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics. We have an opportunity for a Patient Administrator to join the Administration Department, to cover a flexible shift pattern in a full-time 37.5 hours per week role.

The role involves supporting the patient journey, handling correspondence and bookings, and ensuring health and safety compliance.

Qualifications

• Maths, English GCSE at grades A to C or equivalent functional skills level 2 evidence.
• Proficient in the use of a PC, including the use of software and systems.
• Previous administration experience in a private healthcare environment would be beneficial.

Responsibilities

• Contribute to the smooth running of the patient administrative process throughout the patient journey.
• Ensure Circle Health Group best practice process maps are followed to provide an efficient, professional and standard service to all patients, visitors, consultants and staff.
• Ensure all patient queries are dealt with efficiently and professionally.
• To manage all incoming and outgoing mail.
• Approve electronic bookings received via the relevant system and update any booking received via email.
• Maintain knowledge of Health and Safety at Work Act and ensure appropriate measures are taken in respect of Health and Safety for patients, relatives, visitors, hospital staff and contractors.

Skills

PC literacy

Booking systems

Education

GCSE Maths & English A-C

Job description

Ross Hall Hospital in Glasgow is part of Circle Health Group, Britain's leading provider of independent healthcare with a nationwide network of hospitals and clinics. We have an opportunity for a Patient Administrator to join the Administration Department, to cover a flexible shift pattern in a full-time 37.5 hours per week role.

The role involves supporting the patient journey, handling correspondence and bookings, and ensuring health and safety compliance.