Patient Access & Admin Coordinator

NHS Jobs; Chippenham; Hybrid; GBP 25,000 - 27,000; Full time

Benefits offered by this job

Group pension

Discounts via My Reward Hub

Wage access when you earn it

Wellbeing resources and support

Career coaching and development

Job summary

Jenner House, Langley Park in Chippenham hosts an Administrator role within the BSW SPA, delivering essential administrative support across community health services. You will coordinate appointments, handle patient enquiries, and maintain accurate records while supporting clinicians and managers.

This is a 37.5 hours per week, full-time, permanent post with hybrid working options. The successful candidate will work with clinicians and managers to ensure timely access to care, delivering

Qualifications

• Passion for providing excellent service to patients and colleagues.
• Proven administrative experience in a busy environment.
• Ability to communicate with empathy, professionalism, and confidence.
• Strong organisational skills and the ability to prioritise effectively.

Responsibilities

• Help ensure patients receive timely access to care and support.
• Act as a key point of contact for patients, carers and healthcare professionals.
• Coordinate appointments and manage referrals for clinicians.
• Maintain accurate records contributing to safe and effective care delivery.
• Build positive relationships across teams and partner organisations.

Skills

Organisation

Communication

Empathy

Attention to detail

IT literacy

Education

GCSE English and Maths

Tools

SystmOne

Job description

Jenner House, Langley Park in Chippenham hosts an Administrator role within the BSW SPA, delivering essential administrative support across community health services. You will coordinate appointments, handle patient enquiries, and maintain accurate records while supporting clinicians and managers.

This is a 37.5 hours per week, full-time, permanent post with hybrid working options. The successful candidate will work with clinicians and managers to ensure timely access to care, delivering