Pathway Improvement Manager B7

NHS National Services Scotland; Glasgow; On-site; GBP 52,000 - 65,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Study bursaries

Learning and development opportunities

NHS Pension Scheme

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking an experienced Pathway Improvement Manager to join the Neurosciences Medical Specialities Team. You will lead project management, performance reporting and financial planning to support safe, person-centred care across services.

The role reports to Clinical Services Managers and works with clinicians and managers to drive service improvement. Permanent, full-time with standard NHS hours at Queen Elizabeth University Hospital in Glasgow.

Qualifications

• Excellent communication and interpersonal skills.
• Experience in project management and performance monitoring/reporting.
• Knowledge of financial management processes, budgeting and variance analysis.
• Experience handling administrative and operational support teams and SPSO/FOI requests.
• Good knowledge of UK GDPR requirements and information governance practices.

Responsibilities

• Lead project management activities and reporting across Neurosciences Medical Specialities programme.
• Support delivery of a complex programme of work within Neurosciences.
• Collaborate with clinical and operational teams to secure engagement and drive service improvement.
• Contribute to corporate and operational management of the service.
• Support senior management with budgeting, expenditure monitoring and financial planning.
• Assist in achieving access targets and manage waiting times administrative teams.

Skills

Communication

Project management

Budgeting

Data protection & GDPR

Stakeholder engagement

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

An exciting opportunity has arisen for an experienced and driven Pathway Improvement Manager to join the Neurosciences Medical Specialities Team. The post holder will report to the Clinical Services Managers of the Institute of Neurological Sciences and work closely with the Lead Nurse for Medical Specialities and Lead Clinicians across Neurology, Neurorehabilitation, Spinal Injuries, Neuropsychology, and Neurophysiology.

The successful candidate will play an integral role within the management team, working collaboratively with multidisciplinary staff to support the delivery of safe, effective, person-centred care and contribute to the overall management of the service.

All other roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

Permanent, Full-time

Shift Pattern - Monday - Friday 8.45 am- 5 pm
Base location - Queen Elizabeth University Hospital

Key responsibilities:

• Lead project management activities and performance reporting across the Neurosciences Medical Specialities programme.
• Support the delivery of a highly complex and varied programme of work within Neurosciences.
• Work closely with clinical and operational teams to secure engagement and drive service improvement.
• Contribute to the corporate and operational management of the service.
• Support the senior management team with:
  • Monitoring expenditure.
  • Budget setting and financial planning.
  • Identifying and managing financial variances.
  • Development and delivery of the financial agenda, including the Sustainability & Value programme.
• Support the achievement and delivery of access targets.
• Manage the administration support services and waiting times teams for Medical Specialities.
• Assist in ensuring the delivery of safe, effective, and person-centred care across services.

Knowledge, training, qualifications and/or experience required to do the job:

• Excellent communication and interpersonal skills.
• Experience in project management and performance monitoring/reporting.
• Knowledge of financial management processes, including budgeting, expenditure monitoring, and variance analysis.
• Experience of managing administrative and operational support teams.
• Experience handling:
  • Complaints.
  • Scottish Public Services Ombudsman (SPSO) enquiries.
  • Freedom of Information (FOI) requests.
• Good knowledge of:
  • UK GDPR requirements.
  • Data protection legislation.
  • Privacy and information governance practices.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

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