Pathfinder Team Administrator

Rdehospital; Barnstaple; On-site; GBP 24,000 - 26,000; Full time

Job summary

Ein dynamisches, motiviertes Team sucht einen Administrator, der die tägliche Arbeit unterstützt. In dieser Rolle sind Sie verantwortlich für die Telefonkommunikation, Datenanalyse und die Unterstützung bei der Bestandsverwaltung. Sie werden Teil eines spezialisierten Teams, das sich für die ganzheitliche Betreuung von Patienten einsetzt. Diese Position bietet die Möglichkeit, in einem freundlichen und unterstützenden Umfeld zu arbeiten, in dem Ihre Fähigkeiten geschätzt werden. Wenn Sie eine Leidenschaft für die Gesundheitsversorgung haben und ein Teil dieses engagierten Teams sein möchten, freuen wir uns auf Ihre Bewerbung.

Benefits

27 Tage bezahlter Urlaub plus Feiertage

Zugang zu umfassenden Gesundheitsdiensten

Mitarbeiterrabatte

NHS-Pensionssystem

Fahrrad-Leasing-Programm

Qualifications

• Erfahrung in der Verwaltung und Unterstützung von Teams.
• Kenntnisse in Datenanalyse und Telefonkommunikation sind vorteilhaft.

Responsibilities

• Unterstützung des täglichen Betriebs des Teams durch Telefonkommunikation.
• Datenanalyse und Unterstützung bei der Bestandsverwaltung.

Skills

Telefonkommunikation

Datenanalyse

Teamarbeit

Flexibilität

Education

Abschluss in Verwaltung oder ähnlichem Bereich

Tools

NHS Computer Systeme

Standardanwendungen

Job description

We require a motivated and flexible administrator to support the day to day running of team. Tasks include answering and directing phone calls to the most suitable team member, taking basic details of referrals and advising on expected time frames for response. Supporting with our core data collection and analysis, and supporting with stock management and other tasks to support our clinicians to provide a high quality service.

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

The Pathfinder Team is a specialist community team based within North Devon District Hospital, consisting of professionals from therapy, nursing and paramedic backgrounds. Our remit is to holistically assess and then procure onward care, give advice, issue equipment, support with therapy needs etc. for specific patient groups, these include:

• Short stay admissions ward discharges
• Frailty Acute Hospital at Home
• End of life care discharges

Our role can be challenging and is time sensitive in order to support patient flow through the acute hospital; but it is also rewarding and varied.

We work closely with our community colleagues and have established ourselves as a link between acute and community care in order to provide seamless transition of care between hospital and home or other receiving destination.

We require a forward thinking, dynamic, motivated and creative individual to join us. Being able to work as part of a team and under pressure are essential skills that the successful candidate will hold. Experience of the trusts computer systems and good working knowledge of standard applications and programmes will be beneficial. Training and support will be given to the successful applicant. We are a friendly, flexible and supportive team, who face challenges together and ensure we support each other through good times and difficult times.

If you think you can be part of this team and can uphold our high standards of care, we would love to hear from you. Please feel free to contact us to arrange a visit in order to learn more about the role, what we do and our vision for the future.

Working Pattern:25 hours

Interview Date:To Be Confirmed

For further information please contact: Amber Hallman, Admission Avoidance Professional Lead, 07552254603 or [e-mail]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trustand Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, click here to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

• National discount services such as the Blue Light Card and Health Service Discounts.
• Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
• Car lease schemes.
• The NHS Pension scheme (one of the most generous and comprehensive in the UK).
• Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.

• Salary Band 3: £24,625 - £25,674 per annum pro rota
• Frequency Annual
• Vacancy Reference 185-75041-10490
• Contract Type Permanent
• Closing Date 15 May, 2025
• Job Category Administration